Jhane Minto
Brooklyn,NY
Summary
I am a creative, dynamic, energetic and disciplined individual looking to secure a position that fosters growth where I can apply my professionalism and practical skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate with strong organizational skills eager to secure General Manager position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
School Safety Officer
NYPD Division Of School Safety
12.2022 - Current
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors for 10+ Schools
- Utilized radio, telephone and Radio communications equipment to contact other on-campus personnel and external authorities.
- Obtained CPR, First Aid, and NCBRT certifications in preparation for on-campus emergencies.
- Assisted with fire, hazardous material and active-shooter on-campus drills.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Examined doors, windows and gates to verify security.
- Monitored CCTV cameras and alarm systems for security breaches.
Title Examiner
Abstract
09.2020 - Current
- Thoroughly researching any conditions or restrictions that may exist on property titles
- Reporting research findings on property titles clearly and accurately
- Locating tax records, judgments, liens, mortgages, and foreclosure proceedings
- Updating colleagues and clients on progress made with property title research
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
Office Assistant/Receptionist
Sensory Street Pediatrics
03.2018 - 09.2018
- Maintain electronic and physical medical records; visits, conditions, updated insurance
- Welcomes visitors in person or on telephone
- Schedule patients for tests, follow up appointments
- Prepare exams for screenings
- Assist with in-person and phone inquiries
- Answer, direct, and or refer calls
- Carry out administrative duties such as filing, typing, copying, binding, scanning etc
- Ricky’s NYC
Assistant Manager
Ricky's NYC
09.2016 - 12.2016
- Worked with team ensuring customers satisfaction; providing courteous, helpful customer service
- Effectively determined customer needs, provided suggestions and alternatives
- Coordinated with managers to ensure a superior store environment
- Maintained store standards for merchandise presentation, cleanliness and safety
- Upheld accurate cash and credit systems, and meeting expectations for loss prevention daily
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant manager/Waitress
Vivid Bistro
03.2016 - 09.2016
- Achieved restaurant operational objectives by contributing information and recommendations to deliberate plans, implemented efficiency, quality and customer-service standards
- Maintain safe, secure, and healthy environment; complying with legal regulations
- Determined system improvements and applied changes
- Controlled costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation
- Assisted with preparing and cooking
- Hired and trained new employees
- Maintained quality customer service
Manager
Godiva Chocolatier
11.2013 - 06.2015
- Established relationships with the local business community with the focus of gift-giving of Godiva Chocolates
- Prepared cash reports and merchandise orders
- Maintained operational and service standards
- Ensured visual merchandising/presentation standards
- Recruited, supervised, trained and developed staff
- Prepared eatable products daily (dipped strawberries etc.)
- Provided exceptional customer service
Education
Associate - Applied Science in Culinary Arts
Johnson & Wales University
Safe Serve Certified -
Serv Safe
New York, NYHS Diploma -
Frederick Douglass Academy VII HS
Brooklyn06.2011
Skills
- School Operations
- Preventing Incidents
- Keen Observer
- Managing Employee Relations
- Time Management
- Order Supplies
- Employee Scheduling
Certification
Serv Safe Certified- NYC Food Handelers
Timeline
School Safety Officer
NYPD Division Of School Safety
12.2022 - Current
Title Examiner
Abstract
09.2020 - Current
Office Assistant/Receptionist
Sensory Street Pediatrics
03.2018 - 09.2018
Assistant Manager
Ricky's NYC
09.2016 - 12.2016
Assistant manager/Waitress
Vivid Bistro
03.2016 - 09.2016
Manager
Godiva Chocolatier
11.2013 - 06.2015
Associate - Applied Science in Culinary Arts
Johnson & Wales University
Safe Serve Certified -
Serv Safe
HS Diploma -
Frederick Douglass Academy VII HS
Serv Safe Certified- NYC Food Handelers
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