Jhaneal Ayre
Douglasville,GA
Summary
Energetic and aspiring bank teller, with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.
Overview
4
4
years of professional experience
Work History
Cashier Supervisor
Island Spice Restaurant
2022.06 - Current
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
- Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Executive Assistant
JWG Publishing
2021.07 - 2022.06
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Handled confidential and sensitive information with discretion and tact.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Customer Service Representative
Sutherland Global
2019.10 - 2021.06
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Bachelor of Arts - Liberal Arts And General Studies
University of Technology
Papine, Jamaica Skills
- Customer Relationship Management
- Financial Transactions
- Cash Handling Expertise
- Stress Tolerance
- Attention to Detail
- Asset Management
- Data Inputting
- Upselling Skills
- Professionalism and Courtesy
- Complaint Resolution
Timeline
Cashier Supervisor
Island Spice Restaurant
2022.06 - Current
Executive Assistant
JWG Publishing
2021.07 - 2022.06
Customer Service Representative
Sutherland Global
2019.10 - 2021.06
Bachelor of Arts - Liberal Arts And General Studies
University of Technology
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