JHANE BARNES
Fairburn,GA
Summary
Dedicated and well-organized educator seeking full time employment in a paraprofessional position. Proven track record of commended experience teaching in various settings. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relations with parents.
Overview
9
9
years of professional experience
Work History
TEAM LEADER
Walmart
PEACHTREE CITY, GA
01.2022 - Current
- Planned learning activates for student bakers.
- Taught daily skills and behaviors to students to build practical knowledge of being a chef.
- Provided leadership to a team of service delivery staff, ensuring customer satisfaction and quality standards were met.
- Maintained records of performance, attendance, and other data related to a healthy and clean environment.
- Coordinated training sessions for new hires as well as ongoing development opportunities for current employees.
- Provided customer service to constituents in-store, on the phone, and by email
- Organized spaces to meet students' learning needs and smoothly manage planned activities.
- Attended in-services, workshops, and seminars.
- Attended professional development workshops related to job responsibilities.
- Developed creative learning activities that engage all types of learners.
- Monitored daily workflow to ensure adherence to established policies and procedures.
DISNEY KIDS ZONE
Disney Resorts
Atlanta, GA
02.2016 - 12.2021
- Greeted and welcomed children and parents to the Kid Zone.
- Forged and nurtured impactful relationships with kids.
- Monitored children during program activities to ensure their safety and well-being at all times.
- Organized and supervised recreational activities such as arts and crafts, board games, sports events, outdoor play.
- Provided customer service to families regarding activities, events, and services offered at the Kid Zone.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Performed daily opening, closing duties including setting up, breaking down activity stations and preparing supplies for upcoming day's activities.
- Assisted with registration of new members, collected fees, and answered questions about the facility's policies and procedures.
- Facilitated positive interactions between children while supervising them in a fun learning atmosphere.
- Resolved customer complaints in a timely manner following established protocols.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
CRIMINAL JUSTICE STUDENT ADVOCATE
Karens Keys LLC
Atlanta, GA
02.2015 - 01.2016
- Provided guidance and support to students in navigating the academic process.
- Coordinated tutoring services for struggling students or those needing extra help.
- Assisted students with understanding their rights, responsibilities and college policies.
- Advised students on course selection and degree requirements.
- Attended meetings with parents to discuss their child's progress in college.
- Addressed student concerns related to academic progress, financial aid, housing.
- Completed reports, paperwork and documentation accurately and on time.
- Gathered facts from interviews of suspects, witnesses, and complainants
- Exceeded goals through effective task prioritization and great work ethic
- Used Microsoft Word and other software tools to create documents and other communications
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Reached out to individuals via phone, email and SMS to deliver help and support.
- Attended hearings with victims to provide emotional support.
Education
Associate of Science - Criminal Justice
Georgia Military College
Valdosta, GA05-2017
Skills
- Special Education Support
- Effective Communication
- Creating Visual Displays
- Teacher Support
- Interdisciplinary Team Collaboration
- Classroom Support
- Progress Monitoring
- Creativity
- Small Group and Individual Assistance
- Calm and Patient Demeanor
- Practiced Interactive Skills
- Educational Assistance
- Arts and Crafts
- Computer Skills
Timeline
TEAM LEADER
Walmart
01.2022 - Current
DISNEY KIDS ZONE
Disney Resorts
02.2016 - 12.2021
CRIMINAL JUSTICE STUDENT ADVOCATE
Karens Keys LLC
02.2015 - 01.2016
Associate of Science - Criminal Justice
Georgia Military College