Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Jhanina Damian

Jackson Heights,NY

Summary

Dedicated college student at John Jay College working towards a bachelor's degree in criminal justice. Possesses exceptional communication and conflict resolution abilities, with a proven track record of maintaining a positive attitude under pressure. Strong adaptability and problem-solving skills contribute to success in fast-paced settings. Passionate about sports and committed to fitness, bringing energy and enthusiasm to all endeavors.

Overview

3
3
years of professional experience
1
1
Certification

Work History

MD Wireless Services Corp

MD Wireless Services Corp
Corona, New York
05.2025 - Current
  • Prepare invoices and POs for general contractors.
  • Coordinate certification appointments for workers, verifying all appointments are accurate and transmitted to collaborating companies supplying job sites.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Hybrid work is occasionally required to present onsite and distribute materials.
  • The ability to adapt swiftly and the exactness in timeliness.
  • Required to utilize Microsoft Word, Adobe Acrobat, and Microsoft Excel for material counting and PDF creation.
  • Administering payroll functions and distributing checks to confirm on-time and precise compensation for workers.

Administrator

Docgo
New York City, NY
11.2022 - 03.2025
  • Managed a detailed filing system for organizing client records for Salesforce.
  • Compiled and analyzed data to generate reports for supervisors and higher management.
  • Followed restrictive health and safety protocols.
  • Trained in Salesforce with a deep understanding of its functionalities, including legal processes, reconnections, intake procedures, badge management, and more.
  • Prioritizing guests, and making sure they receive exceptional customer service.
  • Managed the reception area, greeting visitors in a professional manner.
  • Trained newly hired employees regarding company procedures, rules, and standards.
  • Provided translation support for Spanish-speaking patients to medical personnel or authorities, as necessary.

Education

Associate Degree in Arts - Criminal Justice AA

Borough of Manhattan Community College
New York
01.2024

Skills

  • Public speaking
  • Well organized
  • Ability to motivate others to succeed
  • Sorting and labeling
  • Orientation and training
  • Team collaboration
  • Record keeping and file management
  • Customer service
  • Time management
  • Microsoft Word
  • Flexible and adaptable

Certification

Driver License

References

Freddy Merchan, (347) 873-7738

Hansley, (718) 496-0094

Languages

Spanish, Bilingual

Timeline

MD Wireless Services Corp

MD Wireless Services Corp
05.2025 - Current

Administrator

Docgo
11.2022 - 03.2025

Associate Degree in Arts - Criminal Justice AA

Borough of Manhattan Community College

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