Jhanzeb Shah
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethics paired with adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Outbound Ship Dock Process Assistant
Amazon
Richmond, TX
04.2023 - Current
- Support management team by staffing and coordinating equipment at the start of the shift and throughout the shift
- Continued management support throughout the shift of department duties, including allocating labor, conducting 1 on 1 coaching, assigning job duties, and discussing goals and expectations
- Act as a mentor to my peers on the floor
- As an associate resource, I help them train, grow, be motivated, and remove their barriers
- Review daily metrics at the start of each period to understand workflow and daily production goals
- Monitor, manage, and allocate volume on 10 Backspurs to control the flow of packages and keep Customer Promise
- Shift associates to volume areas to complete tasks and meet performance goals
- Identify damaged and leaking packages
- Contain and clean up spills
- Escalate and report issues to management and maintenance
- Use pallet jacks to move Shuttle containers throughout the warehouse
- Monitor work areas for cleanliness
- Lead by example and encourage my AAs to pick up any trash and debris
- Preserved a safe work environment by maintaining clean workstations and pallet areas
- Safety Champion among my peers by removing safety barriers
- Identified and addressed safety hazards out of my control within the work area and escalate to RME
- Pick up VET across all shifts which has allowed me to build and maintain relationships with peers and upper management to drive team success
- Communicate across all shifts for best practices and execute such practices to promote the flow of standard work across all shifts
- Assist AM with special projects such as InstaCleans to learn new tasks while gaining additional responsibilities and experiences
- Inspire, motivate, and train New Hires during their Onboarding as one of the best Ambassadors on the ship dock.
- Have been trained and involved in different work flows like TDR and Shipclerk
- Got cross trained in a different pathway called Pick.
Associate Team Lead
Walmart
04.2021 - 12.2021
- Answered customer questions and provided store information
- Built and maintained relationships with peers and upper management to drive team success
- Supported management team to facilitate task completion and meet performance goals
- Arranged and stocked new merchandise following placement directions
- Stocked sales floor and assisted in product movement and merchandising plans
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines
- Trained new team members in cash register operation, stock procedures and customer services
- Investigated and resolved issues to drive better service for customers and employees
- Greeted customers to determine wants or needs.
Education
Bachelor of Computer Science - Computer Science
National University
La Jolla, CAData Analytics -
Correlation Once
Skills
- Structured Query Language Certification
- Programming Languages
- Java Programming Language
- Microsoft Office
- Planning & Organizing
- People Person
- Excellent Work Ethics
- Team Management
- Flexible Schedule
- Friendly and Positive Attitude
- Problem-Solving Skills
- Verbal and Written Communication
- Analytical Thinking
- PPE Compliance
- Experience in Leadership
Timeline
Outbound Ship Dock Process Assistant
Amazon
04.2023 - Current
Associate Team Lead
Walmart
04.2021 - 12.2021
Bachelor of Computer Science - Computer Science
National University
Data Analytics -
Correlation Once