Jhasi Wilson
Brentwood,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Airport Ramp Agent
Wiseman Aviation
06.2023 - 08.2023
- Maintained clean and organized ramp areas for efficient workflow and improved safety conditions.
- Provided exceptional customer service to passengers, assisting with luggage handling and addressing concerns promptly.
- Collaborated effectively with team members to manage high-pressure situations during peak travel periods.
- Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
- Improved communication between ramp agents and other airport personnel through the use of radio equipment, hand signals, and other forms of communication.
- Supported smooth passenger boarding processes by guiding planes into gates safely using marshaling techniques.
Pizza Delivery Driver
Pizza Guys
04.2019 - 06.2019
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Adhered to strict safety standards while transporting perishable food items, ensuring that all products arrived at their destination in optimal condition.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Referee
Next Level Flag Football
01.2018 - 03.2019
- Enhanced game fairness by enforcing rules and regulations during various sports events.
- Promoted player safety by monitoring games for potential hazards and injuries.
- Maintained professional relationships with coaches, players, and spectators to uphold a positive environment.
- Collaborated with other referees to ensure consistent application of rules across all games.
- Contributed to event organization by assisting with setup, breakdown, and equipment management.
- Managed conflicts between players or coaches professionally, maintaining a respectful atmosphere throughout games.
- Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
- Assisted in the development of newer referees by serving as a mentor, and providing guidance on best practices for officiating.
- Kept track of time and scores during games
Education
Master of Education - Human Relations
Northern Arizona University
Flagstaff, AZ05.2024
Bachelors of University Studies -
Northern Arizona University
Flagstaff, AZ05.2023
High School Diploma -
De La Salle High School
Concord, CA05.2019
Skills
- Baggage Handling
- Heavy Lifting
- Attention to Detail
- Adaptability
- Problem Solving
- Multitasking Abilities
- Decision Making
- Aircraft Marshalling
- Fueling Operations
- Customer Service
- Inclement Weather Tolerance
- Aviation Regulations
Languages
English
Native or Bilingual
Accomplishments
De La Salle High School Football Team Captain 2018
Northern Arizona Football Team Captain 2023
Keith O'Neil Football Scholarship Recipient
NAU Dean's List Fall 2022
Timeline
Airport Ramp Agent
Wiseman Aviation
06.2023 - 08.2023
Pizza Delivery Driver
Pizza Guys
04.2019 - 06.2019
Referee
Next Level Flag Football
01.2018 - 03.2019
Master of Education - Human Relations
Northern Arizona University
Bachelors of University Studies -
Northern Arizona University
High School Diploma -
De La Salle High School