Jhavon Evans
Queens,NY
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Hardworking and passionate job seeker with strong organizational skills eager to secure advertising position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Volunteer
St. Joseph’s School for the Deaf
02.2018 - 06.2018
- 9000 -Volunteered as a helper in activities for the children such as engaging in sign language
- Volunteering helps give a good understanding of how no person can go through anything alone.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
Volunteer
St. Mary’s Children’s Hospital
02.2018 - 06.2018
- Volunteered as a helper who makes arts and crafts and engages in other activities.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Tutored at various competency levels to help people with reading, math and writing skills.
Cashier
Rite Aid
05.2018 - 08.2018
- Flowing products, as well as customer assistance
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with floor team and managers to meet wide range of customer needs.
Cashier
Burlington
06.2020 - 11.2022
- Flowing products, as well as customer assistance
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Service Advocate
Target
11.2022 - Current
- Engage with guests
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Analyzed customers' issues and complaints and initiated corrective actions.
- Greeted each customer and solved all issues and complaints via face-to-face, through email or on phone.
- Performed follow-up services for dissatisfied customers.
- Delivered friendly service and offered expert support in every interaction.
Education
Holy Cross High School, Francis Lewis Blvd
Flushing, NYMorrisville State College
Bachelor of Science - Business Administration
York College of The City University of New York
Jamaica, NY06.2023
Skills
- Decision making
- Time Management
- Self-motivation
- Leadership
- Teamwork
- Guest Satisfaction
- Effective Communication
- Cooperative Attitude
- Selling Skills
- Customer Relationship Management
- Problem Resolution
- Quality Assurance
Certification
80 Eaton St, Morrisville, NY 13408
August 2018- June 2020
York College
94-20 Guy R Brewer Blvd, Jamaica, NY 11451
August 2020- June 2023
Timeline
Service Advocate
Target
11.2022 - Current
Cashier
Burlington
06.2020 - 11.2022
Cashier
Rite Aid
05.2018 - 08.2018
Volunteer
St. Joseph’s School for the Deaf
02.2018 - 06.2018
Volunteer
St. Mary’s Children’s Hospital
02.2018 - 06.2018
Holy Cross High School, Francis Lewis Blvd
Morrisville State College
Bachelor of Science - Business Administration
York College of The City University of New York
80 Eaton St, Morrisville, NY 13408
August 2018- June 2020
York College
94-20 Guy R Brewer Blvd, Jamaica, NY 11451
August 2020- June 2023
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