Summary
Skills
Overview
Work History
Education
Timeline
Generic

Jhavonte Hazlitt

Jefferson City,Missouri

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Skills

  • Project Management Abilities
  • Software Expertise (Microsoft Office)
  • Operating System Proficiency (Windows 10)
  • IT Support
  • Creative Problem Solving
  • Adaptive Team Player
  • Data Entry and Documentation (Excel and Word)
  • Communication tools (phone, email, Whatsapp, Zoom)
  • Customer Relationship Management
  • Point of Sale (POS) System Operations

Overview

4
4
years of professional experience

Work History

Sales Development Representative

Prokeep
New Orleans, LA
01.2023 - 06.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Plumbing Apprentice

Ken Sandboothe
Jefferson City, MO
08.2022 - 12.2022
  • Inspected and tested installed systems to isolate and identify faults.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Consulted with customers regarding needs and addressed concerns.
  • Organized client contracts, records and reports to strengthen traceability.

Rural Carrier

United States Postal Service
Macon, GA
09.2021 - 11.2021
  • Used digital database to keep records of units and stock moved. (Microsoft excel)
  • Maintained 100+ positive relationships with clients to meet deadlines for service delivery.
  • Coordinated with 60 customers daily to plan efficient or special deliveries.
  • Greeted customers with pleasant attitude and offered assistance with mail-related issues.

Real Estate Wholesaler

Owner
Belleville, IL
09.2019 - 10.2021
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Responded to client calls and inquiries to deliver applicable information.
  • Met with clients and attorneys to discuss case details and evidence.

Education

Coursa
Jefferson City, Mo
05.2023

Bachelor of Business - Accounting

Southern Illinois University Edwardsville
Edwardsville IL

Timeline

Sales Development Representative

Prokeep
01.2023 - 06.2023

Plumbing Apprentice

Ken Sandboothe
08.2022 - 12.2022

Rural Carrier

United States Postal Service
09.2021 - 11.2021

Real Estate Wholesaler

Owner
09.2019 - 10.2021

Coursa

Bachelor of Business - Accounting

Southern Illinois University Edwardsville

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Jhavonte Hazlitt