Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
JaRice Haygood

JaRice Haygood

Bear,United States

Summary

Highly motivated with a desire to take on new challenges. Solid work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
6
6
Certification

Work History

IT Youth Advisory Council Member

Wilmington Alliance
Wilmington, DE
06.2023 - 12.2023
  • Developed and implemented strategies to engage youth in civic engagement activities.
  • Created and facilitated workshops on local issues affecting the community.
  • Provided guidance and support to other council members in developing projects.
  • Organized and attended meetings with government representatives to discuss youth perspectives.
  • Collaborated with other organizations on ways to increase youth involvement in decision-making processes.
  • Attended conferences related to advocacy work for young people's rights.

Repair Tecnician

NERDiT CARES
Wilmington, DE
01.2023 - 11.2023
  • Performed troubleshooting and repairs on a variety of electronic equipment, including computers, servers, and peripherals.
  • Installed and configured hardware components such as motherboards, memory modules, hard drives, processors, power supplies, and other related parts.
  • Diagnosed system malfunctions and identified solutions to resolve technical issues.
  • Repaired malfunctioning systems by replacing defective components or making necessary adjustments.
  • Assembled new computer systems according to customer specifications.
  • Tested repaired products for proper operation prior to returning them to customers.
  • Provided technical support and guidance to clients in resolving their computer problems.

Cyber Instructor

NERDiT CARE
Wilmington , DE
06.2022 - 11.2023
  • Conducted engaging training sessions on hardware, software, and network fundamentals, customizing content for diverse skill levels enhancing team proficiency.
  • Developed clear and concise communication skills, effectively bridging the gap between technical and non-technical stakeholders, ensuring satisfaction and understanding.
  • Diagnosed and efficiently resolved hardware and software issues, reducing downtime and maintaining comprehensive repair records.
  • Collaborated on various IT projects, including system upgrades and data migrations, contributing to successful project outcomes.
  • Maintained up-to-date knowledge of emerging IT trends and technologies, regularly sharing insights with colleagues and students to promote IT excellence.
  • Demonstrated a capacity to research, analyze, and interpret financial, statistical, and economic data and information.

Education

Bachelor of Science - Cybersecurity

Wilmington University
New Castle, DE
12-2023

Skills

  • System Testing
  • Equipment Inspection
  • Customer Service
  • Component Replacement
  • Cybersecurity Frameworks
  • Network Security
  • Incident Response
  • Patch Management

Certification

  • Digital Evidence Discovery
  • Digital Evidence Investigation
  • CompTIA A+
  • CompTIA ITF+
  • TestOut PC PRO

Timeline

IT Youth Advisory Council Member

Wilmington Alliance
06.2023 - 12.2023

Repair Tecnician

NERDiT CARES
01.2023 - 11.2023

Cyber Instructor

NERDiT CARE
06.2022 - 11.2023

Bachelor of Science - Cybersecurity

Wilmington University
JaRice Haygood