Jhay L De Luna
Valenzuela City,Philippines
Summary
Responsible steward with several years of experience and top-notch skills in customer service and task prioritization. Talented professional works successfully in both team and solitary roles. Ready to take on new challenges and learn new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Steward
Royal Caribbean International
Miami, Florida
09.2025 - Current
- Ensured cleanliness of culinary operations area by mopping floors, wiping down counters and restocking supplies.
- Planned, organized, directed, and supervised all culinary operations
- Ensured that all safety regulations were followed during testing operations.
- Ensured compliance with local regulations pertaining to vessel operations in harbor waters.
- Maintained cleanliness and hygiene in guest dining areas on cruise ships.
- Assisted culinary team in food preparation and service during meal hours.
- Collaborated with staff to ensure smooth operation during dining events.
- Provided excellent customer service by addressing guest inquiries and needs.
- Trained new stewards on proper cleaning techniques and service standards.
- Set up and arranged tables for various dining experiences onboard.
- Followed safety protocols while handling kitchen equipment and supplies.
- Maintained a clean, safe, and organized work environment.
- Operated dishwashers to wash dishes, glasses, silverware, pots and pans.
Dinning Server
MARUGAME UDON & TEMPURA
01.2023 - Current
Messman
M/V SKYFALL
04.2023 - 02.2024
Barista
06.2018 - 12.2018
Education
Diploma - Electrical Engineering Technology
ISAT-TESDA CALAMAGUI
Ilagan City, IsabelaSCIENCE TECHNOLOGY ENGINEERING MATHEMATICS (STEM) -
INTER-GLOBAL COLLAGE FOUNDATION INC.
Lucena City, QuezonSkills
- Computer proficiency
- Leadership experience
- Communication skills
- Problem-solving abilities
- Knowledge in Electrical Wiring and Installation
- Electrical Installation and Maintenance - EIM NC2
- Ships' Catering Services NC ll
- Ships' Catering NC lll(Chiefs' Cooks)
- Equipment maintenance
- Customer service
- Data analysis
- Technical troubleshooting
- Electrical system design
Certification
- Electrical Installation and Maintenance - EIM NC2
- Ships' Catering Services NC II
- Ships' Catering NC III (Chiefs' Cooks)
Hobbies and Interests
- Explore
- Reading
- Playing Balls games
References
- Dessa Mhae Abinal, 09663861574, Custom Broker
- Darlene H. De Leon, 09957848, SkyFreight Forwarder Inc.
Personal Information
- Date of Birth: 04/01/00
- Gender: Male
- Nationality: Filipino
- Marital Status: Single
- Place of Birth: Ilagan, Isabela
Timeline
Steward
Royal Caribbean International
09.2025 - Current
Messman
M/V SKYFALL
04.2023 - 02.2024
Dinning Server
MARUGAME UDON & TEMPURA
01.2023 - Current
Barista
06.2018 - 12.2018
Diploma - Electrical Engineering Technology
ISAT-TESDA CALAMAGUI
SCIENCE TECHNOLOGY ENGINEERING MATHEMATICS (STEM) -
INTER-GLOBAL COLLAGE FOUNDATION INC.