Jhayla Rubio
Colorado Springs,CO
Summary
Professional esthetician with strong focus on skin health and beauty treatments. Proven ability to adapt to changing client needs while delivering exceptional results. Collaborative team player known for reliability and effective communication. Skilled in facial treatments, skincare analysis, and product recommendations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Esthetician- Tech 1
The Broadmoor Spa
04.2023 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Analyzed skin condition and made appropriate product recommendations.
- Stocked treatment rooms with proper supplies.
- Welcomed clients arriving for appointments.
- Reduced appearance of aging by performing specialized anti-aging treatments, incorporating advanced serums and massage techniques.
Spa Specialist
Relache Spa at the Gaylord Rockies Resort & Convention Center
11.2019 - 04.2023
- Greeted guests upon arrival, offering prompt and courteous service
- Flash facials and skin rejuvenation treatment
- Makeup application
- Body and facials waxing
- Excellent listening skills and the ability to take detailed notes
- Scheduled appointments by phone, email and in person
- Upsold spa products
- Recommended spa packages and services to internal and external guests through effective communication and product knowledge
- Processed cash, credit card and gift card transactions with accuracy
- Performed weekly inventory checks of all stock and supplies
- Resolved all guest complaints in a professional manner while prioritizing guest satisfaction
- Demonstrated Marriott's service basics flawlessly with each guest interaction
- Sanitized and prepared the treatment rooms and tables
- Provided guests with refreshments, towels, wash clothes, robes and slippers
- Maintained guest waiting area, ensuring that it was kept clean and organized at all times
Education
Esthetician School - Colorado Office of Barber And Cosmetology
Aveda Institute
Denver, CO08-2019
High School Diploma -
O'Fallon Township High School
O'Fallon, IL05.2012
Skills
- Customer service
- Multitasking and organization
- Extractions and pore cleansing
- Sanitization
- Sanitation maintenance
- Skincare product sales
- Colorado licensed esthetician
- Excellent team player
- Professional demeanor
- Makeup application techniques
- Chemical peel proficiency
- Attention to detail
- Workplace safety practices
Certification
- Chemical Peel Certification, Aveda Institute Denver, 2024
- Barbicide Certificate, Barbicide.com, 2025
Timeline
Esthetician- Tech 1
The Broadmoor Spa
04.2023 - Current
Spa Specialist
Relache Spa at the Gaylord Rockies Resort & Convention Center
11.2019 - 04.2023
High School Diploma -
O'Fallon Township High School
Esthetician School - Colorado Office of Barber And Cosmetology
Aveda Institute
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