Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies: Violin, Table Tennis
Timeline
Hi, I’m

Jaffrey Hedegaard

Burlington,VT
Jaffrey Hedegaard

Summary

I am a hardworking college graduate of the University of Vermont who loves trying new things, and is up for challenges and working with others. I studied in Germany for two semesters and traveled all around Europe, which fundamentally changed my life and brought new work experiences with it. Nonetheless, I strive to always be on time and love to have interactions and meetings with customers and co-workers. I enjoy working by myself and with others and am flexible So far, I have over 2 years of work experience. One goal of mine is to one day get the opportunity to work in the travel industry. I am very interested in a job that would allow me to travel or contribute my experiences, knowledge and competence to the table. Ultimately, I hope to contribute my positive energy and encouragement to the company and its customers. In order to be in a good mood, I need a suitable work environment. If such is achieved, I become reliable and am able to keep everyone motivated and in a PMA. Authorized to work in the US for any employer.

Reliable and upbeat Cashier at Office Depot successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service.

Overview

6
years of professional experience
4
years of post-secondary education
2
Languages

Work History

Fleming Museum of Art
Burlington, VT

Museum Gallery Guard
09.2019 - 05.2023

Job overview

  • The museum was taken care of
  • People (viewers) treated the artwork with respect
  • Make sure guests were following the rules
  • Make the museum better for guests and staff alike
  • Act professionally when something went wrong and promptly fix it
  • Small things: smiling or putting a smile on someone's face
  • Always responsive and on duty
  • Skills acquired:
  • Working with people and customers and my relationship with art
  • I was the longest work-study employee there
  • Communication + social skills
  • Competence relating to art
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Responded quickly to emergency situations to assess and deflect issues.

Wolt

Food Delivery Driver
11.2021 - 05.2022

Job overview

  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Kept delivery vehicle/bag clean and neat to maintain company's professional reputation.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Addressed issues and resolved customer complaints to establish trust and reliability.
  • Delivered orders to customers to drive full satisfaction.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
  • Operated delivery vehicles safely and efficiently.

Office Depot
Duluth, MN

Cashier/Sales Associate
08.2017 - 01.2020

Job overview

  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Delivered consistently accurate orders, special requests and menu alterations.
  • Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.
  • Assisted customers by answering questions and fulfilling requests.
  • provided and facilitated knowledge about the location of products and of the products themselves
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • went above and beyond to recommend other services
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Operated POS terminals and cash drawer balancing.
  • worked closely with manager so that each transaction went through flawlessly
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

THE UNIVERSITY OF VERMONT
Burlington, VT

Bachelor of Arts from Economics and German, Music/Violin
08.2019 - 05.2023

Interlochen Arts Academy

Skills

Checkout front-end experienceundefined

Accomplishments

  • Achieved maximum safety by observing the designated part of the museum with accuracy and efficiency.

Hobbies: Violin, Table Tennis

I have been playing violin since second grade and table tennis since about 6th (on and off). In addition, I consider myself a "travelholic", aka I absolutely love traveling and meeting new people. 

Timeline

Food Delivery Driver

Wolt
11.2021 - 05.2022

Museum Gallery Guard

Fleming Museum of Art
09.2019 - 05.2023

THE UNIVERSITY OF VERMONT

Bachelor of Arts from Economics and German, Music/Violin
08.2019 - 05.2023

Cashier/Sales Associate

Office Depot
08.2017 - 01.2020

Interlochen Arts Academy

Jaffrey Hedegaard