JHEIMY CACHUTT
Miami,USA
Summary
Detail-oriented Medical Assistant with hands-on experience in patient care coordination and clinical support within fast-paced healthcare environments. Proven ability to maintain organized, compliant clinical settings while improving workflow efficiency. Dedicated to delivering high-quality patient care through effective communication, patient education, and strong collaboration with multidisciplinary healthcare teams.
Overview
12
12
years of professional experience
Work History
Medical Assistant 2
University of Miami Health System
MIAMI, FL
02.2024 - Current
- Manage patient intake, medical history updates, and accurate documentation in electronic health records
- Support providers and clinical staff with patient care, including taking vital signs, preparing exam rooms, and assisting during procedures
- Coordinate appointments, follow-ups, and referrals to ensure continuity of care
- Provide patient education and ensure a positive, professional experience
- Assisted with pre-operative patient preparation, including instructing on post-operative care plans to ensure understanding and compliance.
- Relayed patient messages to physicians regarding concerns, condition updates, or refill requests to support timely treatment.
- Collected samples from patients for laboratory testing purposes.
- Ensure that all instruments used during exams were cleaned properly after each use according to established protocols.
- Maintain a clean, organized, and compliant clinical environment
- Participated in team meetings to enhance workflows and support improved patient outcomes.
CCMA (EXTERNSHIP)
CRS PLASTIC SURGERY
Fort Lauderdale, USA
05.2022 - 02.2024
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Educated patients about medications, procedures and physician's instructions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Documented notes during patient visits.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
CCMA (Untitled)
HOPE PHYSICAL REHABILITATION
Coral Gables, USA
02.2020 - 06.2020
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Handled customer complaints with empathy and composure.
- Answered calls, responded to emails, and spoke with clients face-to-face.
- Incorporated outside records into charts and EHR.
- Cleaned and maintained medical equipment following procedures and standards.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Proactively participated in meetings and helped create new practices.
Manager /Manager /Front Desk Receptionist
LUIS VIVAS HAIR STUDIO
Miami Beach, USA
06.2017 - 02.2020
- Directed visitor security screening before allowing entry.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Responded to inquiries and room requests made online, by phone and via email.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Greeted customers, answered general questions and directed to appropriate locations.
- Drafted business correspondence, memos and meeting minutes.
- Maintained professional tone at all times, including during peak rush hours.
Back Office Manager
Banesco Universal Bank
Caracas, Venezuela
02.2014 - 05.2017
- Recorded meeting minutes and distributed agendas to support leadership.
- Streamlined filing systems to enhance organization of operations and administration records.
- Researched, compiled and analyzed information and data to assist in decision-making.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Managed customer service and satisfaction initiatives, providing management with insights on effective strategies.
- Organized and maintained documents, files and records.
- Conducted training on best practices and protocols, fostering team productivity and engagement.
- Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client appointments.
Education
CCMA - Medical Assisting
Cambridge College of Healthcare & Technology
MIAMI GARDENS, FL06-2022
High School Diploma -
Colegio Nuestra Madre
VENEZUELA06-2016
Lic. - Administration of FinancialResources: Finance
University Simon Rodriguez
VENEZUELA01-2013
Skills
- Patient Interaction
- Patient Management
- Medical Documentation
- Wound care
- Suture removal
- Sterilization methods
- Medical procedures
- Excel
- Word
- Microsoft Office
- SAP
- Data Management
- Workflow
- Quality Assurance
- Office administration
- Problem-Solving
- Stress Management
- Teamwork
- Team Building
- Leadership
- Leadership skills
- Mentoring
- Conflict management
- Reliability
- Work ethic
- Listening skills
- Positive attitude
- Computer Skills
- Microsoft Office
Languages
- Spanish
- English, Full Professional
- Spanish, Native/ Bilingual
Timeline
Medical Assistant 2
University of Miami Health System
02.2024 - Current
CCMA (EXTERNSHIP)
CRS PLASTIC SURGERY
05.2022 - 02.2024
CCMA (Untitled)
HOPE PHYSICAL REHABILITATION
02.2020 - 06.2020
Manager /Manager /Front Desk Receptionist
LUIS VIVAS HAIR STUDIO
06.2017 - 02.2020
Back Office Manager
Banesco Universal Bank
02.2014 - 05.2017
CCMA - Medical Assisting
Cambridge College of Healthcare & Technology
High School Diploma -
Colegio Nuestra Madre
Lic. - Administration of FinancialResources: Finance
University Simon Rodriguez