Jheleb Simeus
West Palm Beach,FL
Summary
Customer-focused professional with expertise in project management and effective communication. Proven ability to resolve issues swiftly and maintain compliance with regulations, ensuring exceptional customer experiences and operational efficiency.
Overview
4
4
years of professional experience
Work History
Aircraft Maintenance
Menzies Aviation
West Palm Beach, Florida
01.2024 - Current
- Responded swiftly to aircraft maintenance emergencies, adhering to safety protocols throughout.
- Ensured compliance with manufacturer guidelines and FAA regulations in all maintenance activities.
- Participated in training sessions on current technologies for aircraft maintenance to strengthen technical skills and service quality.
- Updated database with aircraft maintenance fuel usage information to improve tracking accuracy and support operational decision-making.
- Conducted routine aircraft maintenance to ensure operational safety and reliability, refueling, storage, and ground support.
Delivery Courier
british feed and supplies
West Palm Beach, Florida
01.2023 - 01.2024
- Delivered products efficiently to customers across assigned routes, ensuring timely service.
- Delivered exceptional customer service during package pickups and deliveries.
- Resolved customer inquiries and issues during delivery, improving customer satisfaction.
- Coordinated timely deliveries and pickups through effective communication with dispatch.
- Maintained accurate delivery and customer interaction records to enhance service quality.
- Operated delivery vehicles in compliance with safety protocols and traffic regulations.
- Performed routine maintenance checks and ensured vehicle cleanliness.
- Collaborated with team members to optimize delivery schedules and routes.
Fulfillment Associate
Lowes Home Improvment
West Palm Beach, Florida
05.2022 - 07.2023
- Streamlined order fulfillment processes, improving accuracy and speed of customer purchases and online orders.
- Filled orders using a standardized picking system to meet defined standards.
- Packaged and labeled products for shipment according to company standards.
- Operated warehouse equipment, facilitating efficient loading and unloading of shipments.
- Maintained accurate inventory levels through regular stock audits.
- Utilized warehouse management system to track inventory and record shipments.
- Collaborated with team members to coordinate on-time product shipments, ensuring customer satisfaction.
- Assisted customers with product inquiries and locating items in store.
Home Inspector
Mueller Reports
West Palm Beach, Florida
07.2022 - 12.2022
- Conducted thorough inspections of residential properties, ensuring safety and compliance for homeowners and buyers.
- Utilized specialized tools to assess structural integrity and safety standards.
- Identified structural issues through detailed assessments, providing clients with critical insights to make informed decisions.
- Prepared comprehensive reports that outlined findings and recommendations for clients.
- Collaborated with real estate agents, streamlining transaction processes to enhance client satisfaction and confidence.
- Educated homeowners on maintenance strategies to enhance property longevity and value.
Education
Associate of Arts - Business Administration
Palm Beach State College
Lake Worth, FL12-2027
Skills
- Technical support
- Technical documentation
- Aircraft maintenance
- Safety compliance
- Customer service
- Communication skills
- Attention to detail
- Technical troubleshooting
Timeline
Aircraft Maintenance
Menzies Aviation
01.2024 - Current
Delivery Courier
british feed and supplies
01.2023 - 01.2024
Home Inspector
Mueller Reports
07.2022 - 12.2022
Fulfillment Associate
Lowes Home Improvment
05.2022 - 07.2023
Associate of Arts - Business Administration
Palm Beach State College