Jhenae Satchell
North America Shirdi Sai Temple of Atlanta
Snellville,USA
1
Language
1
Certification
5
years of professional experience
Accomplished individual with a strong foundation in workflow optimization and documentation accuracy. Experienced in managing specimen handling procedures and ensuring compliance with industry standards. Demonstrated ability to enhance team coordination and problem resolution through effective communication and adaptability. Committed to fostering an environment of continuous improvement while delivering exceptional results.
Work History
Specimen Accessioner
2 Years 1 Month- Ensured accurate and timely processing of specimens upon receipt, maintaining a high level of attention to detail.
- Coordinated with laboratory staff to verify and resolve discrepancies in specimen documentation, ensuring compliance with regulatory standards.
- Conducted routine audits of specimen handling procedures to identify areas for improvement and streamline workflows.
- Collaborated with cross-functional teams to facilitate effective communication regarding specimen requirements and processing timelines.
Phlebotomist (VOLUNTEER)
3 Years 4 Months- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Phlebotomist
1 Year 1 Month- Centrifuged blood samples per clinical protocols, ensuring compliance with
- Performed venipuncture and capillary collection using proper tube selection, order of draw, and specimen handling protocols.
- Verified patient identity, prepared patients for collection, and explained procedures to reduce anxiety and support cooperation.
- Labeled, processed, and transported specimens accurately to maintain integrity for laboratory testing and reporting.
Customer Service Representative
5 Months- Provided exceptional customer support by addressing inquiries and resolving issues in a timely manner, enhancing overall customer satisfaction.
- Collaborated with team members to develop and implement new procedures that reduced response time by 15%.
- Utilized CRM software to manage customer interactions and maintain accurate records, contributing to improved service delivery.
Education
Health - Phlebotomist technician
High School Diploma
Skills
Adaptability
Analytical Thinking
Team Coordination
Time Management
Problem Resolution
Communication Skills
Patient care
Specimen handling
Patient confidentiality
Certification
Certificate of Training, Phlebotomy Technician, Certified Phlebotomist 2022-current
Languages
English Native
Interests
Travel, fitness, reading, writing, cooking
Accomplishments
~ Veterinarian High school program , Assured phlebotomy academy program 2022-2023
Timeline
Phlebotomist
Dr Devu Marietta Clinic
02.2025 - 03.2026Read More
Specimen Accessioner
LabCorp
09.2024 - CurrentRead More
Phlebotomist (VOLUNTEER)
North America Shirdi Sai Temple of Atlanta
06.2023 - CurrentRead More
Customer Service Representative
TSI
11.2021 - 04.2022Read More
Shiloh High School
High School Diploma
Read More
Assured phlebotomy academy
Health - Phlebotomist technician
Read More