Jhessica Rocha Ramirez
Ephrata,WA
Summary
Skilled in processes daily cash transactions, counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service, and time management abilities.
Overview
6
6
years of professional experience
Work History
Para Pro Substitute/ Food Services
Wahluke School District
09.2024 - Current
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Improved student comprehension by tailoring teaching methods to individual learning styles.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Adapted lesson plans to accommodate diverse learners, including those with special needs or language barriers.
- Provided timely feedback on assignments, helping students identify areas of improvement and gain confidence in their abilities.
Cashier
Harvest Food Leprekon
03.2022 - 05.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Janitor
Del Sol
02.2019 - 01.2022
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Kept building spaces premises clean inside and outside.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Assistant Cook
Inspire Development Centers
07.2018 - 07.2019
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Placed orders to restock items before supplies ran out.
- Monitored food quality and temperature for safe consumption.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Custodian
Inspire Development Centers
07.2018 - 07.2019
- Checked in and stocked inventory throughout facility.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Moved furniture for cleaning and set up for special events.
Education
Associate Degree in Human Resouces - Human Resources Development
Walla Walla Community College
Walla Walla, WA05.2025
High School Diploma -
Caldwell High School
Caldwell, ID05.2017
Skills
- Payment Collection
- Customer Service
- Customer Assistance
- Payment Processing
- Cash Handling Mathematic
- Customer Service
- Communications Skills
- Integrity And Ethics
- Computer Literacy
- Computer Operations Management
- Critical Thinking
- Teamwork
Languages
Spanish
Timeline
Para Pro Substitute/ Food Services
Wahluke School District
09.2024 - Current
Cashier
Harvest Food Leprekon
03.2022 - 05.2022
Janitor
Del Sol
02.2019 - 01.2022
Assistant Cook
Inspire Development Centers
07.2018 - 07.2019
Custodian
Inspire Development Centers
07.2018 - 07.2019
Associate Degree in Human Resouces - Human Resources Development
Walla Walla Community College
High School Diploma -
Caldwell High School
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