Jhoana Vogt
Chico,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Tea Barista
Tbar Fusion Cafe
Chico, California
06.2024 - Current
- Demonstrated techniques on using multiple beverage machines with new team members.
- Restocked product displays based on demand and projected sales.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Utilized POS system to receive and process customer payments.
- Updated and maintained databases with current information.
Waitress
Ellie’s Mutt Hutt
Ukiah, California
07.2020 - 07.2022
- Started as a hostess; seating customers, getting their drinks, utensils, and menus. I quickly worked my way up to a waitress where I took customers’ orders, answered phone calls, and relayed orders and special requests to cooks. Maintained a happy and welcoming atmosphere while working in ahigh-stress environment, handled the cash register, maintained cleanliness, as well as assisted in opening and closing the restaurant.
Education
Graduate Certificate - Cosmetology
Butte College
Oroville, CA06-2026
Associate of Science - Social And Behavioral Science
Butte College
Oroville, CA05-2025
Skills
- Customer service
- Effective communication
- Communication
- Reliability
- Upselling
- Multitasking Abilities
- Opening and closing procedures
- Organizational skills
Timeline
Tea Barista
Tbar Fusion Cafe
06.2024 - Current
Waitress
Ellie’s Mutt Hutt
07.2020 - 07.2022
Graduate Certificate - Cosmetology
Butte College
Associate of Science - Social And Behavioral Science
Butte College