Jhoanna Baker
Yuba City,CA
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Compassionate healthcare support professional known for high productivity and efficient task completion. Skilled in patient care coordination, medical terminology comprehension, and health record management. Excel in communication, empathy, and teamwork to enhance patient experiences and streamline healthcare processes.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Emergency Room Technician
Colusa Regional Medical Center
Colusa, California
09.2024 - Current
- Provided patient care by taking vital signs, inserting IVs, drawing blood and administering medications.
- Assisted physicians with procedures such as intubations, chest tube insertions and central line placements.
- Maintained supplies in the Emergency Room including stocking shelves and disposing of outdated or expired items.
- Managed the flow of patients through triage to ensure timely access to medical care.
- Monitored patient conditions and communicated changes to nursing staff and physicians.
- Completed documentation for each patient encounter accurately and within established timeframes.
- Transported patients from the ER to other departments or units throughout the hospital as needed.
- Performed quality assurance activities related to emergency room processes, protocols and equipment maintenance.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Administered oxygen therapy, nebulizer treatments, wound dressings and splinting and casting per physician orders.
- Provided emotional support to family members during a crisis situation or at end-of-life stages of care.
- Recorded all pertinent information regarding patient encounters into electronic health records system.
- Responded quickly and efficiently to code blue calls in order to provide effective lifesaving measures.
- Assessed patients' needs for pain relief medication according to established protocols.
- Prepared rooms for incoming patients by ensuring that necessary equipment was available.
- Educated patients about their condition and treatment options upon discharge from the ER.
- Ensured proper disposal of hazardous materials such as needles or contaminated linens.
- Facilitated communication between nurses, physicians and other healthcare providers involved in patient care.
- Assisted with CPR and airway clearing procedures during emergencies.
Patient Care Technician
South Georgia Medical Center
Valdosta, Georgia
11.2019 - 01.2022
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Explained treatment procedures to patients and their families.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Participated in quality improvement activities within the department.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted with patient admissions, discharges and transfers.
- Recorded patient conditions and vital signs before and after medical operations.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Restocked unit frequently with necessary medical supplies.
Cashier
Walmart Neighborhood Grocery Store
Valdosta, Georgia
03.2018 - 05.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Food Service Worker
Nafjob Moody Air Force Base
Valdosta, Georgia
01.2016 - 02.2018
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Prepared beverages such as coffee, tea, soda..
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Monitored inventory levels of food items used during meal services.
- Ensured that all foods were prepared according to health department regulations.
- Replenished condiments at customer tables as needed.
Deli Clerk
Safeway
North Pole, Alaska
10.2014 - 11.2015
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Assisted customers with selecting products from the deli case or menu board.
- Operated cash register accurately and efficiently for customer transactions.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Provided accurate pricing information when requested by customers.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Offered suggestions for additional items that would complement customer's order selections.
- Inspected labels on deli products to verify accuracy of pricing.
Education
Certified Nursing Assistant -
California Departmanı of Health
Marysville, CA06-2024
Certified Phlebotomy Technician
American Allied Health
Valdosta, GA02-2024
Associate of Science - Paramedic
Wiregrass Georgia Technical College
Valdosta, GASkills
- Patient Transport
- Patient Registration
- Sanitizing procedures
- Venipuncture
- Geriatric Care
- Phlebotomy
- Medical Terminology
- Replenishing supplies
- EKG interpretation and monitoring
- Taking and tracking vital signs
- Cardiopulmonary resuscitation certification
- Regulatory Compliance
- Basic life support certified
- Cardiac monitoring
Timeline
Emergency Room Technician
Colusa Regional Medical Center
09.2024 - Current
Patient Care Technician
South Georgia Medical Center
11.2019 - 01.2022
Cashier
Walmart Neighborhood Grocery Store
03.2018 - 05.2019
Food Service Worker
Nafjob Moody Air Force Base
01.2016 - 02.2018
Deli Clerk
Safeway
10.2014 - 11.2015
Certified Nursing Assistant -
California Departmanı of Health
Certified Phlebotomy Technician
American Allied Health
Associate of Science - Paramedic
Wiregrass Georgia Technical College