Summary
Overview
Work History
Skills
Languages
Timeline
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Jhoel Luciano

West Haven,CT

Summary

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Warehouse Associate

PepsiCo
12.2022 - Current
  • Execute meticulous picking and packing operations within the PepsiCo warehouse, ensuring precise and timely order fulfillment
  • Utilize advanced warehouse management systems and state-of-the-art equipment to optimize product retrieval and enhance operational efficiency
  • Maintain exceptional inventory control through regular stock audits and active participation in cycle counting initiatives
  • Collaborate with team members and supervisors to exceed productivity targets and foster a secure working environment
  • Uphold unwavering commitment to safety protocols, actively promoting a culture of workplace security.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments
  • Inspected and verified orders before shipping them to customers for accurate deliveries

General Manager

It Adventure Ropes Course
05.2018 - 09.2022
  • Administered comprehensive operations to deliver superlative customer experience, utilizing expertise in talent acquisition, performance management, coaching, and team development
  • Supervised and worked closely with teams of 12 or more employees, ensuring adherence to safety protocols and promoting a friendly work environment
  • Orchestrated weekly employee scheduling and hosted memorable group parties, facilitating an enjoyable and secure environment
  • Managed multifaceted responsibilities, including comprehensive training, employee referrals, financial management, and certification of new hires as official RCI Operators
  • Achieved remarkable sales performance, surpassing $300,000 in revenue through ticket sales and merchandise within a seasonal timeframe
  • Proficiently operated POS system, consistently achieving daily revenues exceeding $10,000
  • Maintained proactive customer communication to address inquiries, manage group bookings and reservations, and expertly resolve issues.

Skills

  • Google Suite (Sheets, Docs, Slides, Calendar)
  • Microsoft Office (Excel, PowerPoint)
  • POS Systems
  • Workforce Management
  • Lifting and Sorting
  • Merchandise Staging
  • Order Picking and Processing
  • Product Verification
  • Wrapping and Boxing
  • Pallet Jack Operations

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Associate

PepsiCo
12.2022 - Current

General Manager

It Adventure Ropes Course
05.2018 - 09.2022
Jhoel Luciano