Toussaint Kalala
Fort Worth,TX
Summary
Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Warehouse Associate
Amazon
Fort Worth, Texas
12.2023 - 06.2026
- Process, sort, and pack customer orders accurately and efficiently to support on-time deliveries.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Maintain a clean, organized, and safety-focused work environment while following established procedures.
- Collaborate with team members to meet daily productivity, quality, and operational targets.
French-Speaking Customer Experience Specialist
the FLEX
Brussels , Belgium
01.2018 - 12.2021
- Resolved guest and landlord inquiries promptly via email, chat, and phone in French and English.
- Assisted guests with reservations and check-in/check-out processes using PMS tools.
- Provided technical support to customers while troubleshooting various queries.
Combat Engineer/Team Leader
US ARMY
Fort Polk, Louisiana
10.2014 - 09.2017
- Designed and built fortifications for troop protection in combat zones.
- Constructed fighting positions, fixed/floating bridges, obstacles, and defensive positions to enhance operational readiness.
- Conducted demolition operations to clear obstacles and enhance mobility.
- Prepared and installed firing systems for demolition to ensure effective mission execution.
- Operated heavy equipment for construction and maintenance of military facilities.
Hardware Technician
AVNET
Coppell, TX
12.2013 - 09.2014
- Diagnosed hardware malfunctions using advanced testing equipment and tools.
- Configured and built new hardware to meet specific user requirements.
- Diagnosed and resolved system issues, including virus removals and software installations and updates, to restore functionality.
- Assembled electronic components and systems for various hardware products.
- Maintained inventory of parts and equipment for efficient operations.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NHAssociate of Science - Administration of Justice
College of San Mateo
San Mateo, CAAssociate of Science - Business Administration
Central Texas College
Killeen, TXSkills
- Microsoft Office 365
- Excel
- Word
- PowerPoint
- Google Workspace
- Google Drive
- Docs
- Sheets
- Slides
- Email management
- Gmail
- Calendar Contacts
- Meet & Chat
Languages
English
Full Professional
French
Native/ Bilingual
Timeline
Warehouse Associate
Amazon
12.2023 - 06.2026
French-Speaking Customer Experience Specialist
the FLEX
01.2018 - 12.2021
Combat Engineer/Team Leader
US ARMY
10.2014 - 09.2017
Hardware Technician
AVNET
12.2013 - 09.2014
Bachelor of Science - Business Administration
Southern New Hampshire University
Associate of Science - Administration of Justice
College of San Mateo
Associate of Science - Business Administration
Central Texas College