Charismatic and dedicated professional with over 13 years of experience in customer-focused roles, including luxury hospitality and therapy. Proven ability to upsell and cross-sell services while consistently enhancing customer satisfaction and revenue. Bilingual in English and Spanish, with a strong background in building lasting client relationships and understanding customer needs. Now transitioning into sales to combine my passion for service with my natural people skills, drive, and enthusiasm. I am seeking to grow within a dynamic company where I can contribute to team success, exceed sales targets, and build a long-term career in a role that aligns with my strengths and values. This shift also supports my desire for sustainable, fulfilling work that minimizes physical strain while maximizing client engagement and business impact.