Jhonathan Mendoza
Monett,MO
Summary
Dynamic team player with a proven track record at Casey's, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and problem-solving. Skilled in training and mentoring new staff, while maintaining a clean and organized workspace to boost efficiency. Fluent in Spanish, fostering strong relationships with diverse clientele.
Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in stocking or online ordering role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Casey's
Monett, MO
03.2025 - Current
- Assisted in maintaining cleanliness and organization of workspace.
- Learned and adhered to safety protocols and procedures.
- Supported team members with daily operational tasks and responsibilities.
- Collaborated with colleagues to ensure efficient workflow and productivity.
- Adapted quickly to new tasks and changes in environment.
- Delivered exceptional customer service by responding promptly to inquiries.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with stocking of merchandise.
- Provided exceptional support to colleagues by sharing knowledge and offering assistance
- Ensured smooth operations during peak periods via effective time management techniques and teamwork
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Education
High School Diploma -
Monett High School
Monett, MOSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cleaning
- Flexible schedule
- Heavy lifting
- Organizing work stations
- Product knowledge
- Training and mentoring
- Relationship building
- Order preparation
- Team building
- FLUENT IN Spanish
- Lift 405lb pounds
- Dependability and reliability
- Multitasking
- Time management
- Flexible and adaptable
- Excellent communication
- Organizational skills
- Decision-making
- Teamwork
Certification
Driver’s license
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Casey's
03.2025 - Current
High School Diploma -
Monett High School