Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Income Tax Preparer
Easy Taxes
11.2023 - 06.2024
Completed and filed returns with tax departments at local, state, and federal levels.
Stayed current on changing tax laws and regulations to provide the most accurate advice to clients.
Built strong relationships with clients through excellent communication skills, ensuring repeat business year after year.
Maximized client savings by identifying deductions and tax credits through thorough review of financial documents.
Manager
Charleys Philly Steaks
03.2021 - 10.2023
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Developed strong working relationships with staff, fostering a positive work environment.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.