Summary
Overview
Work History
Education
Skills
Timeline
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Jhonny Zapata

Summary

Qualified with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments. As a trusted advisor, liaison, and assistant. I excel at collaborating with teams and stakeholders to achieve common goals.

Overview

8
8
years of professional experience

Work History

Office Manager/Executive Administrative Assistant

U.S NAVY
06.2023 - 12.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Payroll Administrator

U.S NAVY
01.2022 - 06.2023
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
  • Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.

Executive/Personal Assistant to CEO

U.S NAVY
12.2020 - 01.2022
  • Prepared meeting agendas and materials to ensure productive discussions during board meetings or executive sessions.
  • Provided exceptional customer service when interacting with clients or vendors on behalf of the executive team.
  • Served as a liaison between the executive office and human resources department to streamline employee-related matters resolution process.
  • Organized high-level events, ensuring seamless execution and positive attendee experiences.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

Maintenance Worker

The Bridge Inc
01.2017 - 12.2020
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Assisted in facility renovations, including painting, minor plumbing repairs, and carpentry work.
  • Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
  • Handled emergency situations efficiently by troubleshooting problems rapidly and implementing effective solutions under pressure.

Education

High School Diploma -

Explorations Academy
The Bronx, NY
09-2016

Skills

  • Active TS SCI Clearance
  • Excel
  • Microsoft Office
  • Database Management
  • Salesforce
  • Data Analysis
  • Personnel Record Management
  • Financial reporting

Timeline

Office Manager/Executive Administrative Assistant

U.S NAVY
06.2023 - 12.2024

Payroll Administrator

U.S NAVY
01.2022 - 06.2023

Executive/Personal Assistant to CEO

U.S NAVY
12.2020 - 01.2022

Maintenance Worker

The Bridge Inc
01.2017 - 12.2020

High School Diploma -

Explorations Academy

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Jhonny Zapata