Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jhon Paul Yunga

Chicago,IL

Summary

  • I have been working for the last 3 years in the industry and just completed my Bartendering course. Proven barback with extensive experience at Liqrbox and O’Toole’s, adept in efficient multitasking and maintaining high standards of cleanliness. Demonstrated ability to enhance team efficiency and customer satisfaction through expert knowledge in mixology and exceptional customer service skills. Skilled in inventory management and drink preparation, contributing to a significant improvement in bar operations and guest loyalty. Eager to further develop wine, liquor and mixed drinks knowledge. Desiring to bring 3 years of related experience to a new growth-oriented position. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Barback

Liqrbox
09.2021 - Current
  • Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
  • Demonstrated versatility by adapting quickly to evolving needs during high-volume periods or special events without compromising quality of service.
  • Handled escalated customer issues calmly and professionally, resolving conflicts diplomatically to maintain a positive atmosphere.
  • Assisted in inventory management, tracking stock levels to ensure adequate supplies were available for seamless nightly operations.
  • Streamlined drink preparation processes by maintaining a well-organized workstation with readily accessible tools, glassware, and ingredients.
  • Maintained a clean and organized bar area, ensuring compliance with health and safety standards for optimal guest experience.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Created attractive bar displays by strategically arranging bottles and glasses
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Learned how to make wide variety of mixed drinks.
  • Supported bartenders with essential tasks, resulting in more efficient bar operations.
  • Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
  • Managed difficult situations diplomatically, resolving disputes between patrons when necessary.

Barback

Timothy O'Toole's Pub
09.2021 - 03.2024
  • Kept bar presentable and well-stocked to meet customer needs.
  • Supported bartenders with essential tasks, resulting in more efficient bar operations.
  • Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
  • Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
  • Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
  • Assisted in training new staff members on bar procedures and best practices, improving overall team performance.
  • Mastered various mixing techniques, ensuring consistent drink quality across all orders.
  • Assisted with opening and closing procedures, maintaining a clean and organized workspace.
  • Communicated effectively with kitchen staff to ensure timely delivery of food orders to patrons at the bar area.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Learned how to make wide variety of mixed drinks.
  • Assisted customers with carry-out service.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Education

Learning English As A Second Language (ESL)

City Colleges of Chicago-Harry S Truman College
Chicago, IL

Skills

  • Efficient multitasking
  • Cleaning and sanitation
  • Cleanliness Maintenance
  • Stock Rotation
  • Facility Cleaning
  • Glassware organization
  • Basic mixology
  • Alcohol Knowledge
  • Drink Presentation
  • Menu development
  • Mixology expertise
  • Beverage Preparation
  • Product Promotion
  • Bussing Tables
  • Flexible Schedule
  • Glass collection
  • Teamwork and Collaboration
  • Customer Service
  • Attention to Detail
  • Multitasking Abilities
  • Computer Skills
  • Organizational Skills
  • Professionalism
  • Menu Memorization
  • Payment Processing
  • Written Communication
  • POS System Operation
  • Problem-solving aptitude
  • Table Bussing
  • Dining room organization
  • Service Bar Restocking
  • Beer Keg Replacement

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Barback

Liqrbox
09.2021 - Current

Barback

Timothy O'Toole's Pub
09.2021 - 03.2024

Learning English As A Second Language (ESL)

City Colleges of Chicago-Harry S Truman College

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Jhon Paul Yunga