Summary
Overview
Work History
Education
Skills
Timeline
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Jhontaveioun Bateman

North Lauderdale,FL

Summary

Dynamic and safety-focused professional with a clean driving record and extensive experience at Miami Dade Transit. Proven ability in route navigation and customer relations, ensuring timely and pleasant transportation for passengers. Recognized for training new operators and enhancing service efficiency, contributing to a positive riding experience.

Overview

11
11
years of professional experience

Work History

Bus Operators

Miami Dade Transit
03.2021 - Current
  • Operated transit buses safely while adhering to all traffic regulations and company policies.
  • Provided exceptional customer service by assisting passengers with inquiries and ensuring a pleasant riding experience.
  • Conducted pre-trip inspections to verify vehicle safety, functionality, and compliance with operational standards.
  • Managed route schedules effectively, maintaining punctuality and optimizing travel times across designated routes.
  • Assisted in training new operators on safety protocols, route navigation, and equipment usage for seamless operation.
  • Responded promptly to emergencies or incidents, implementing appropriate procedures to ensure passenger safety and service continuity.
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.

Trolley Operator

LSF Shuttle
06.2019 - 03.2021
  • Operated shuttle vehicles, ensuring timely and safe transportation for passengers.
  • Conducted routine safety inspections to maintain operational standards and compliance.
  • Assisted with loading and unloading of luggage, enhancing passenger experience and efficiency.
  • Provided excellent customer service by addressing passenger inquiries and concerns promptly.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Worked outside in all weather conditions.

Security Officer

Allied Universal Security
03.2019 - 03.2019
  • Collaborated with law enforcement during investigations to provide detailed reports.
  • Assisted in training new security personnel on procedures and protocols.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Security Officer

G4S Security
01.2019 - 03.2019
  • Monitored premises to ensure safety and compliance with security protocols.
  • Conducted regular patrols to detect and deter unauthorized activities.
  • Responded promptly to incidents, providing first aid and emergency assistance as needed.
  • Operated surveillance equipment to monitor and document security footage.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.

Merchandiser

Home Depot
10.2015 - 01.2019
  • Conducted regular audits of merchandise compliance with company standards and guidelines.
  • Assisted in creating an organized stockroom, improving overall efficiency in product retrieval processes.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.

Crew Member

Burger King
04.2015 - 10.2015
  • Provided exceptional customer service by efficiently taking orders and addressing inquiries.
  • Operated kitchen equipment and maintained food safety standards during meal preparation.
  • Collaborated with team members to ensure timely delivery of orders during peak hours.
  • Assisted in training new crew members on operational procedures and customer interaction.
  • Maintained cleanliness and organization of dining area, kitchen, and restrooms to enhance customer experience.
  • Monitored inventory levels and notified management of shortages to support restocking efforts.
  • Handled cash register operations accurately, ensuring seamless transaction processes for customers.
  • Implemented efficient workflows to reduce order processing times and improve service speed.

Merchandiser

Macy's
11.2014 - 01.2015
  • Executed visual merchandising strategies to optimize product presentation and enhance customer engagement.
  • Collaborated with sales team to ensure accurate inventory levels and timely product replenishment.
  • Analyzed sales data to identify trends and adjust merchandising tactics for improved performance.
  • Trained new staff on merchandising standards, fostering a collaborative team environment.
  • Implemented promotional displays that increased brand visibility and attracted customer interest.
  • Developed seasonal merchandising plans aligned with marketing campaigns to drive sales growth.

Education

West Park High School

Skills

  • Clean driving record
  • Vehicle inspection
  • Fuel efficiency
  • Defensive driving
  • Safe driving skills
  • Customer relations skills
  • Passenger assistance
  • Route navigation
  • Customer service

Timeline

Bus Operators

Miami Dade Transit
03.2021 - Current

Trolley Operator

LSF Shuttle
06.2019 - 03.2021

Security Officer

Allied Universal Security
03.2019 - 03.2019

Security Officer

G4S Security
01.2019 - 03.2019

Merchandiser

Home Depot
10.2015 - 01.2019

Crew Member

Burger King
04.2015 - 10.2015

Merchandiser

Macy's
11.2014 - 01.2015

West Park High School

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Jhontaveioun Bateman