Hi, I’m
Jhony A Rodriguez
Food & Beverage Server
Las Vegas,NV
Summary
Customer focused waiter with over 15 years of experience in 5-star restaurants. Proven track record of excellent organizational skills with an ability to work in a team and lead teams while taking on extra duties. Bilingual in English and Spanish.
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
16
years of professional experience
8
years of post-secondary education
1
Certification
1
Language
Work History
Andiamo Steakhouse -The D Casino
Waiter
06.2017 - Current
Job overview
- Performed service in a perfect manner to reach the restaurant’s goal of exceeding guest's expectations.
- Suggested and implemented a change in organizing table side service.
Panevino Ristorante
Waiter
10.2015 - 05.2017
Job overview
- Offered five-star customer service to all guests with a special responsibility to attend to VIP’s.
- Lead events and promotions.
- Suggested and implemented organization of wine selections by a new coding system.
Smith & Wollensky Steakhouse
Waiter
12.2013 - 09.2015
Job overview
- Provided outstanding levels of personal service and demonstrated a pleasant and helpful attitude to ensure guest satisfaction in a high-volume restaurant.
Enoteca San Marco- Venetian Hotel & Casino
Waiter
10.2009 - 11.2013
Job overview
- Suggested food courses and appropriate wine paring selections to guests by following etiquette of five-star service.
Education
Southern Nevada College
GED from High School Diploma
01.2014 - 01.2015
ABC Bartending School of Las Vegas
Palm Beach Community College Florida
01.2004 - 01.2006
University Institute Jose Vargas
01.1993 - 01.1998
Skills
Customer service
Event coordination
Table management
Problem solving
Team collaboration
Time management
Effective communication
Sales promotion
Professional References
- Kenneth Carter, General Manager, Andiamo Steakhouse, (702) 388-2220
- Mark Lopez, Manager, Panevino Ristorante, (702) 222-2400
- Matt Griffin, Manager, Smith & Wollensky Steakhouse, (702) 637-1515
- Destin Stevenson, General Manager, Enoteca San Marco, (702) 677-3390
Professional Development
- Southern Nevada College - second language, 01/01/14, 01/01/15
- ABC Bartending School of Las Vegas, 01/01/08, 01/01/08
- Palm Beach Community College Florida, 01/01/04, 01/01/06
- University Institute Jose Vargas Caracas – Venezuela, 01/01/93, 01/01/98
Certification
[Area of certification] Training - [Timeframe]
Timeline
Waiter
Andiamo Steakhouse -The D Casino
06.2017 - Current
Waiter
Panevino Ristorante
10.2015 - 05.2017
Southern Nevada College
GED from High School Diploma
01.2014 - 01.2015
Waiter
Smith & Wollensky Steakhouse
12.2013 - 09.2015
Waiter
Enoteca San Marco- Venetian Hotel & Casino
10.2009 - 11.2013
Palm Beach Community College Florida
01.2004 - 01.2006
University Institute Jose Vargas
01.1993 - 01.1998
ABC Bartending School of Las Vegas
01.2008