Jhosmary Nolaya
Westfield,IN
Summary
Experienced professional with a strong background in logistics, supply chain management, and project management. Proven track record in managing payroll processes, recruitment, and employee relations. Bilingual in English and Spanish, with excellent communication and organizational skills. Committed to maintaining confidentiality and integrity in all functions.
Overview
20
20
years of professional experience
Work History
Payroll Coordinator – Administrator
National Labor Contractors (NCW)
02.2024 - Current
- Maintains payroll information by collecting, calculating, and entering data for multi-state payroll
- Manages onboarding, new hire entry, background checks, and employee changes
- Oversees the registration and mailing of Rapid pay cards to field employees
- Assists with payroll issues and back-office related questions
- Processes certified payroll reports for prevailing wage jobs
- Reviews and tracks employees' advances and payment plans in accordance with state law and regulations
- Manages unemployment claims, garnishments, and child support orders for field employees
- Organizes and manages project audits
Payroll Processor
Morales Group Inc.
04.2022 - 01.2024
- Collected, calculated, and entered payroll data
- Audited records for compliance with established standards, maintained time and attendance records, and posted changes in employee adjustments
- Reported timecard metrics to operations for process improvement
- Processed child supports and garnishment calculations and ensured compliance
- Responded to payroll and payment inquiries via email and phone
- Conducted background checks and equipment withholding requests on employees’ profiles
- Supported the Payroll Supervisor
Customer Care Coordinator II (Bilingual)
Kelly Services
07.2021 - 04.2022
- Handled inbound telephone inquiries by Client and Regulatory requirements
- Resolved customers' and providers' questions and concerns using computer-based resources
- Managed claim concerns and maintained excellent verbal and written communication
- Provided outstanding customer service to improve customer satisfaction and relationships
- Maintained a database of customer orders and records
- Ensured compliance with safety policies and procedures, meeting quality and productivity goals
- Demonstrated effective communication and collaboration skills, aligning with Lilly's expectations of ensuring people are welcomed, valued, respected, and heard
Payroll Specialist | Office Manager
Hyco Logistics Staffing Agency
03.2017 - 12.2019
- Managed full cycle recruitment process and applicant tracking systems
- Drove the offer process, including extending offers and closing candidates
- Gathered, reported, and documented employee information using ADP/PAYCOR databases
- Ensured information was up to date, submitted employee garnishments, and managed payroll entries
- Attended career fairs to attract diverse talent and developed new talent sources
- Collected timesheet data, payroll information, and entered data into payroll and administrative databases
- Calculated wages, benefits, tax deductions, and commissions, and processed paychecks and cash deposits
- Maintained accurate records of payroll documentation and transactions
- Performed account balance and payroll reconciliations
- Prepared financial reports for accounting and auditing purposes
- Managed travel/hotel arrangements, meetings calendar, and expense reports for managers
- Handled client billing, reconciliation, accounts receivable and payable, and social media management
Team Lead
Resource Employment Solutions
11.2016 - 02.2017
- Ensured compliance with FedEx requirements regarding personnel
- Trained and supervised team members, calculated hours worked, and prepared daily reports
- Managed day-to-day team activities and developed timelines to achieve targets
- Conducted training to maximize team potential and improve confidence, product knowledge, and communication skills
- Coordinated logistics and ensured timely delivery of packages
- Managed inventory and supply chain processes to meet operational goals
HR Administrative | Analyst
PDVSA
05.2005 - 07.2015
- Coordinated and managed contract processes for PDVSA
- Conducted invoice audits and contractor payment processing
- Managed confidential information, contractor calendar management, and job order creation
- Oversaw project performance evaluations and compliance
- Prepared legal documents for approval and processing by the General Manager
- Assisted with national and international travel arrangements, event planning, and presentations
- Supported the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts
- Served as point of contact with benefit vendors and administrators
Education
Bachelor's Degree - Business Administration with a concentration in Human Resources
URBE University
01.2014
Associate Degree - Business Administration
Instituto Universitario de Tecnología Jesús Enrique Losada
01.2000
Skills
- Logistics Management
- Inventory Control
- Procurement
- Supply Chain Optimization
- Vendor Relations
- Human Resources
- Payroll
- Office Administration
- Staff Development
- HR Policies
- Financial Management
- Confidentiality and Integrity
- Effective Communication
- Teamwork
- Time Management
- Project Management
- Benefits Administration
- Talent Acquisition
- Recruiting
- Calendar Management
- Analytical Skills
- Organizational Skills
- Bilingual (English and Spanish)
- Leading teams
- Employee relations
- Payroll processing
- Project management
- Payroll auditing
- Benefits administration
- Documentation requirements
- Process improvements
- Vendor relations
- Coordinating projects
- Proficient in [software]
- Reporting expertise
- Reporting
- System migrations
- Garnishment processing
- Investigating problems
- Time sheet review
- New hire processing
- Exceptional Microsoft Excel skills
- Accounts receivable
- Billing
- Accounts payable
- Employee file maintenance
- Exceptionally organized
- Meeting deadlines
- ADP
- Office systems management
- Data imports
- Integrated accounting systems
- Persuasive communicator
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
Skills & Languages
Fluent in English and Spanish
Proficient in Microsoft Office (Word, Excel, PowerPoint), ADP, Paycor, Paycom, QuickBooks, and SAP
Knowledge of labor law and employment equity regulations
Effective HR administration and people management skills
Full cycle recruitment process experience
Exposure to payroll practices
Strong understanding of HR functions and best practices
Self-driven with proven ability to prioritize and complete multiple tasks
Excellent problem-solving skills
Effective communication and presentation skills
Ability to produce and audit daily and weekly reports applicable to pay processes
Timeline
Payroll Coordinator – Administrator
National Labor Contractors (NCW)
02.2024 - Current
Payroll Processor
Morales Group Inc.
04.2022 - 01.2024
Customer Care Coordinator II (Bilingual)
Kelly Services
07.2021 - 04.2022
Payroll Specialist | Office Manager
Hyco Logistics Staffing Agency
03.2017 - 12.2019
Team Lead
Resource Employment Solutions
11.2016 - 02.2017
HR Administrative | Analyst
PDVSA
05.2005 - 07.2015
Associate Degree - Business Administration
Instituto Universitario de Tecnología Jesús Enrique Losada
Bachelor's Degree - Business Administration with a concentration in Human Resources
URBE University
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