Jhostyn Rivera Burgos
Dollar Tree
Daly City,CA
2
Languages
2
years of professional experience
Dependable and hardworking individual with experience in cashiering, stocking, customer service, and heavy lifting at Dollar Tree. Strong communication and teamwork skills with the ability to assist customers, follow directions, and work efficiently in fast-paced environments. Punctual, adaptable, and committed to maintaining a safe, organized, and welcoming environment. Seeking to apply these skills to directing vehicles, guiding guests to parking spaces, and supporting smooth parking operations. Always willing to learn new things and improve performance more.
Work History
Restocker
1 Year 2 Months- Unloaded freight and transported inventory from stockroom to sales floor for efficient replenishment.
- Restocked merchandise using planograms and shelf labels to maintain organized, customer-ready aisles.
- Rotated merchandise to support product freshness, accuracy, and proper stock placement.
- Faced shelves and recovered aisles to improve store presentation and shopping flow.
- Organized backroom inventory to streamline picking, stocking, and restocking tasks.
- Assisted associates with seasonal resets and promotional displays during high-volume periods.
- Checked and pulled defective or expired products from shelves.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained cleanliness and safety standards throughout the store, ensuring aisles remained free from obstructions during restocking activities.
- Followed orders precisely for correct items, sizes and quantities.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked designated items on shelves, end caps and displays.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Recorded daily activities for inventory control.
- Cleared cardboard and debris from unboxing area to maintain cleanliness.
- Stocked shelves to match planogram images and instructions.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Managed timely and effective replacement of damaged or missing products.
- Transported merchandise pallets to move in the warehouse.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
Sales Associate
5 Months- Operated cash register and processed transactions with accuracy and speed.
- Recommended complementary purchases to customers, increasing revenue.
- Performed cash, card, and check transactions to complete customer purchases.
- Assisted customers with product location, pricing, and checkout support on sales floor.
- Replenished merchandise from freight and backroom to support store readiness.
- Resolved basic customer concerns and directed shoppers to appropriate products.
- Followed company policies for loss prevention, safety, and register procedures.
- Adapted quickly to daily priorities, seasonal resets, and fast-paced retail demands.
- Built relationships with customers to encourage repeat business.
- Handled customer return transactions accurately, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted customers in finding products locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Education
High School Diploma
Skills
Customer assistance
Safety methods
Performance improvement
Heavy lifting
Customer service
Positive attitude
Clear communication
Workflow efficiency
Problem-solving
Records updating
Physical stamina
Safety compliance
Dependable and reliable
Time management
Quick learner
Adaptability
Team collaboration
Flexible schedule
Security monitoring
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Restocker
Dollar Tree
08.2025 - CurrentRead More
Sales Associate
Dollar Tree
03.2025 - 08.2025Read More
Westmoor High School
High School Diploma
Read More