Jhotonne "Jay" Richardson
Milwaukee
Summary
Certified Medical Assistant with a strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Reliable and flexible, with focus on key skills such as patient interaction, medical documentation, and procedural support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Amergis Healthcare Staffing
Milwaukee
03.2025 - Current
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms
- Assisted doctors in performing routine gynecological exams smoothly while maintaining strict privacy standards throughout the process
- Maintained accurate medical records, ensuring timely and effective communication between healthcare providers and patients
Travel CNA
CareRev
06.2022 - Current
- Travels to different Hospitals throughout Wisconsin to provide direct patient care such as daily ADLs
- Takes & records vital signs such as (blood pressure, temperature, heart rate) using EPIC
- Admits and discharges patients to and from the unit
- Floats throughout the hospital to different units to provide assistance to different departments such as Med/Surg, Oncology, ICU, PACU, Observation, Emergency Department
Certified Medical Assistant
Froedtert Health
06.2023 - 11.2024
- Prepared and roomed patient for exam by obtaining vital signs and updating pertinent health information such as, chief complaint, allergies, and medications
- Communicated with Providers and other members of the health care team to ensure smooth clinic flow and makes adjustments as necessary
- Administered routine medications, under Physician orders, which may include but are not limited to immunizations, antibiotics, vitamins and topical agents
- Called and faxed pharmacies to submit prescriptions and refills.
Lead CNA/Medication Aide
Autumn Leaves Memory Care
05.2022 - 11.2022
- Delegated task to staff to ensure resident safety
- Performed medication administration, updated orders, checked medications against MAR to ensure they match
Certified Medical Assistant Float
Aurora Menomonee Falls Clinic
06.2021 - 06.2022
- Managed patient medical records by accurately documenting information in electronic health record systems
- Scheduled appointments for patients, coordinating with other departments as needed
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Nursing Assistant- Med/Surg
Aurora St. Luke's Medical Center
11.2016 - 06.2021
- Reduced the risk of complications by diligently monitoring patients for changes in condition and reporting concerns to nursing staff.
- Aided in preventing falls or injuries by implementing appropriate safety precautions for high-risk patients.
Phlebotomy Service Specialist
Froedtert Hospital
03.2020 - 11.2020
- Performed venipuncture and capillary puncture techniques skillfully, minimizing patient discomfort.
- Maximized laboratory efficiency through timely transportation of collected samples to appropriate testing facilities.
Certified Nursing Assistant-LTC
Clement Manor
10.2015 - 11.2016
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Home Health Aide
Heartland Hospice
07.2013 - 07.2014
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
Certified Nursing Assistant-LTC
Willowcrest Care Center
01.2011 - 06.2012
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Education
CBRF - Medication Administration, Fire Safety, First Aide & Chocking, Standard Precautions
Standard of Excellence Training Center
Milwaukee, WI06.2022
Certification in Medical Assisting -
Standard of Excellence Education & Training Center
Milwaukee, WI06.2021
Technical Diploma - Phlebotomy
Waukesha County Technical College
Pewaukee, WI05.2019
Certification in CNA -
Amber House Inc
Milwaukee, WI12.2011
General Educational Development - High School
Illinois Community College Board
Springfield, IL03.2011
Skills
- Specimen collection / processing
Certification
- State Tested Nursing Assistant, Obtained 12/2011, Expires 12/2025
- Driver's License, Obtained 06/2011, Expires: 10/2035
- Basic Life Support (AHA), Obtained 01/2025, Expires 01/2027
- Certified Medical Assistant (NHA) Obtained 06/2021, Expires 06/2023
Timeline
Certified Medical Assistant
Amergis Healthcare Staffing
03.2025 - Current
Certified Medical Assistant
Froedtert Health
06.2023 - 11.2024
Travel CNA
CareRev
06.2022 - Current
Lead CNA/Medication Aide
Autumn Leaves Memory Care
05.2022 - 11.2022
Certified Medical Assistant Float
Aurora Menomonee Falls Clinic
06.2021 - 06.2022
Phlebotomy Service Specialist
Froedtert Hospital
03.2020 - 11.2020
Nursing Assistant- Med/Surg
Aurora St. Luke's Medical Center
11.2016 - 06.2021
Certified Nursing Assistant-LTC
Clement Manor
10.2015 - 11.2016
Home Health Aide
Heartland Hospice
07.2013 - 07.2014
Certified Nursing Assistant-LTC
Willowcrest Care Center
01.2011 - 06.2012
CBRF - Medication Administration, Fire Safety, First Aide & Chocking, Standard Precautions
Standard of Excellence Training Center
Certification in Medical Assisting -
Standard of Excellence Education & Training Center
Technical Diploma - Phlebotomy
Waukesha County Technical College
Certification in CNA -
Amber House Inc
General Educational Development - High School
Illinois Community College Board
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