Jia Monteclaro
Santa Rosa,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Ulta Sales Associate
Jennifer Martin
10.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
McDonald's Cashier & Server
Kevin
01.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Lifted up heavy pounds at once and used forklift to move heavier loads.
Education
Associate - Cosmetology
Lytles Beauty College
Santa Rosa, CADiploma - High School
Maria Carrillo High School
Santa Rosa, CA06.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Flexible Schedule
- Client Service
- Multi-tasking strength
- Reliable and punctual
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Ulta Sales Associate
Jennifer Martin
10.2023 - 04.2024
McDonald's Cashier & Server
Kevin
01.2021 - 03.2023
Associate - Cosmetology
Lytles Beauty College
Diploma - High School
Maria Carrillo High School