Summary
Overview
Work History
Education
Skills
Timeline
Generic

JIAHAO YAN

BROOKLYN

Summary

Dynamic sales associate at TESO LIFE, skilled in customer assistance and payment processing. Proven track record in enhancing customer experiences through effective upselling strategies and maintaining an organized environment. Reliable and punctual, I excel in teamwork and time management, consistently contributing to a positive team atmosphere. Sales Associate with proactive approach to driving sales and delivering exceptional customer service. Highly articulate communicator with genuine enthusiasm for engaging with customers and promoting products. Forward-thinking and ambitious, consistently seeking opportunities to stand out and achieve targets. Natural leader who thrives in dynamic retail environments, always aiming to exceed expectations.

Overview

3
3
years of professional experience

Work History

SALE ASSOCIATE

TESO LIFE
08.2024 - Current
  • Assisted customers with transactions, ensuring accurate processing of payments.
  • Maintained cleanliness and organization of the checkout area to enhance customer experience.
  • Learned to operate a point-of-sale system efficiently for smooth transaction handling.
  • Provided product information to customers, promoting upselling opportunities.

Creative Editor & Email Coordinator

The Alexandrian Review
01.2024 - 01.2025
  • Company Overview: Company Overview: Literary Magazine
  • Provide detailed feedback on prose pieces; oversee communication & address questions via email.
  • Garnered 150+ submissions from 30 countries for Issue II of magazine.
  • Literary Magazine

Student Volunteer

Habitat for Humanity
06.2022 - 08.2022
  • Assisted in organizing community events, enhancing participant engagement and satisfaction.
  • Collaborated with team members to brainstorm ideas for fundraising campaigns, fostering creativity and innovation.
  • Worked in team environment to maintain high levels of productivity.

Education

Associate of Science - financial management

Borough of Manhattan Community College
05-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Cash handling
  • Money handling
  • Cash register operation
  • Stocking and receiving

Timeline

SALE ASSOCIATE

TESO LIFE
08.2024 - Current

Creative Editor & Email Coordinator

The Alexandrian Review
01.2024 - 01.2025

Student Volunteer

Habitat for Humanity
06.2022 - 08.2022

Associate of Science - financial management

Borough of Manhattan Community College