Chenyu Zhou
Chesapeake
Summary
Detail-oriented individual experienced in supporting team operations across various roles, with a strong focus on time management and multitasking. Proven ability to improve processes and ensure seamless execution of daily tasks.
Overview
3
3
years of professional experience
Work History
Military
Navy
Norfolk, VA
11.2022 - 10.2024
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Tour Guide
Reunion Tour
New York, NY
05.2022 - 11.2022
- Guided diverse groups through historical sites, enhancing visitor experience with engaging narratives.
- Developed and maintained in-depth knowledge of local attractions and cultural heritage.
- Managed logistics for daily tours, ensuring timely departures and adherence to schedules.
- Implemented feedback mechanisms to continuously improve tour offerings and guest satisfaction.
- Utilized digital tools for itinerary planning and group communication, streamlining tour operations.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
Class A CDL Truck Driver
Schneider Trucking
05.2021 - 05.2022
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and reliability.
- Operated Class A commercial vehicles in compliance with DOT regulations and safety standards.
- Managed logistics for timely deliveries across assigned routes, optimizing fuel efficiency.
- Maintained accurate logs of driving hours, miles traveled, and vehicle maintenance records.
- Demonstrated strong problem-solving skills in addressing on-road challenges and delays.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Education
Queensborough Community College
Oakland Gardens, NYSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Strategy Games
- Auto Repair/Restoration
- Animal Care
- Camping
Timeline
Military
Navy
11.2022 - 10.2024
Tour Guide
Reunion Tour
05.2022 - 11.2022
Class A CDL Truck Driver
Schneider Trucking
05.2021 - 05.2022
Queensborough Community College