Jiana Sein
AdventHealth MedicalGroup
Kissimmee,FL
2
Languages
1
Certification
4
years of professional experience
Motivated and compassionate Medical Assistant with 3 years of experience in a busy General Surgery practice. Strong background in patient care, vital signs, documentation, scheduling, teamwork, and customer service. Bilingual in English and Spanish with previous retail experience that strengthened communication and problem-solving skills.
Work History
Medical Assistant
2 Years 9 Months- Assisted in patient intake processes, ensuring accurate data collection and documentation.
- Managed appointment scheduling, optimizing physician availability and patient flow.
- Prepared examination rooms, maintaining a clean and organized environment for patient care.
- Communicated effectively with patients regarding treatment plans and follow-up procedures.
- Supported clinical staff in procedures, enhancing team efficiency during patient examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained inventory of medical supplies, ensuring timely replenishment to avoid shortages.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Managed over 50 calls per day.
Retail Sales Associate
1 Year 2 Months- Delivered exceptional customer service, ensuring a positive shopping experience for all guests.
- Assisted in inventory management, maintaining accurate stock levels and product displays.
- Operated point-of-sale systems efficiently, processing transactions with accuracy and speed.
- Trained new associates on store policies, procedures, and customer engagement techniques.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Medical Assistant Certification - Health Care
- Fast Track Medical Assistant Certification completed in 3 months.
- Fast Track EKG Certification.
High School Diploma
- 3.5 GPA
- Completed AP course in Spanish Language and Culture
- Completed AP course in Spanish Literature and Culture.
Skills
HIPAA regulations adherence
Proficient in medical terminology
Patient vital signs assessment
Accurate clinical documentation
Patient-centered care
Empathetic approach
Medical procedures
Wound management
Collaborative teamwork
Patient knowledge enhancement
Workplace safety adherence
Sterilization techniques
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Medical Assistant
AdventHealth MedicalGroup
11.2023 - CurrentRead More
Retail Sales Associate
Target
08.2022 - 10.2023Read More
Valencia College
Medical Assistant Certification from Health Care
Read More
Poinciana High School
High School Diploma
Read More