CHLOE JIANI ZHOU
Bellevue,WA
Summary
Highly-motivated luxury client advisor with expertise in fine jewelry sales. Strong adaptability and interpersonal skill. Devoted to building life time client relationship with luxury hospitality standard and generating high jewelry sales.
Overview
7
7
years of professional experience
Work History
Client Advisor
Tiffany & Company
Bellevue, WA
07.2022 - Current
- Ranked as North America's Top 12th client advisor for engagement ring sales by dollar amount for the year of 2023.
- Ranked as North America's Top 25th client advisor for selling Tiffany Icons by units for the year of 2023.
- Hosted high jewelry appointments at Tiifany's Blue Book event and hosted client's proposal.
- Achieved highest score of client post transaction rating In store for the year of 2023.
- Ranked as Team Bellevue's Top 2 client advisor by dollar amount for 2023.
Business Development Specialist
Chowbus
Seattle, WA
06.2021 - 07.2022
- Effectively built relationships with over 130 restaurants for business partnerships.
- Generated leads and capitalized on business opportunities in Seattle, Portland and Los Angeles, including major restaurant corporations.
- Strengthened profit opportunities by effectively using resources and ideas of promotions to meet sales objectives.
Marketing Coordinator
Kai Ventures LLC
Bellevue, WA
06.2019 - 01.2020
- Installed over 8000 products and created new features to the e-commerce site- increased the DAU 70% within four months.
- Oversaw social media accounts for a diverse range of customers and implemented CX and retail strategies to drive sales.
- Developed a new delivery restaurant brand "I WANT HOTPOT", Seattle's first hotpot delivery restaurant from the ground up.
- Built relationships with 5 restaurant delivery service apps.
- Recommended product changes to enhance customer interest and maximize sales.
Integrated Marketing Intern
Horizon Media
Shanghai, China
07.2017 - 09.2017
- Assisted in the onboarding process for new clients by gathering information and providing guidance.
- Planned and executed product annual marketing and launch campaigns for Logitech, Triumph and Johnson & Johnson.
- Developed and deepened the relationships with media outlets and key influencers.
Education
Bachelor of Arts - Telecommunication
Penn State University | State College
05.2020
Skills
- Fluent in Chinese
- Brand-building Strategies
- Client Relationship Management
- Product knowledge of Jewelry and Service
- Cross-Selling and Upselling
- Proficient in Adobe Photoshop and MS Office
- Web Store Development
- Client Trend Analysis
- SWOT Analysis Skill
Timeline
Client Advisor
Tiffany & Company
07.2022 - Current
Business Development Specialist
Chowbus
06.2021 - 07.2022
Marketing Coordinator
Kai Ventures LLC
06.2019 - 01.2020
Integrated Marketing Intern
Horizon Media
07.2017 - 09.2017
Bachelor of Arts - Telecommunication
Penn State University | State College