Jianna Diaz
Summary
Versatile recreational activities professional, specializing in dementia care and conflict resolution. Demonstrates strong attention to detail and multitasking skills in both structured environments and fast-paced settings. Fosters a safe and engaging atmosphere for residents, family members, children, and customers alike.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Recreational Activities Assistant
Jewish Healthcare Center
Worcester, Vermont
05.2025 - Current
- Assist in planning and facilitating structured recreational programs for elder residents, supporting cognitive engagement and emotional well-being
- Specialized in dementia care
- Monitor resident [articipation and document attendance and behavioral observations with accuracy and attention to detail
- Maintain confidentiality of resident information in accordance with privacy policies and ethical standards
Camp Counselor
YMCA
Worcester, MA
06.2024 - 08.2024
- Supervised and ensured the safety of 10-15 children in structured and outdoor environments
- Resolved interpersonal conflicts among campers using de-escalation techniques
- Served as a role model by demonstrating responsibility, integrity, and professionalism
- Followed safety procedures and maintained safety protocols
Waitress and barista
Brechet Provisions and Eatery
Rutland, MA
06.2023 - 11.2023
- Provided customer service in a fast-paced food service environment
- Balanced multiple responsibilities simultaneously while maintaining attention to detail
- Managed financial transactions accurately
- Demonstrated reliability, punctuality, and professional conduct
Education
Criminology
Framingham State University
Framingham, MA 06.2026 - 06.2026
Forensic Criminology
Anna Maria College
Paxton, MA 08.2024 - 05.2026
High School Diploma -
Saint Paul Diocesan Jr./Sr. High School
Worcester, MA05-2024
Skills
- Teamwork and Leadership
- Conflict resolution
- Attention to Detail
- Time management and Multitasking skills
- Critical Thinking
- Research and Information Analysis
- Ethical Judgement and Integrity
Athletics
- College Volleyball- Defensive Specialist, 08/2024 - 11/2024
- High School Varsity Volleyball- Libero, 01/2019, 11/2023
- High School Varsity Cheerleading- Side Base, 12/2023 - 02/2024
- Club Soccer- Left defender 07/2013, 10/2019
High School Activities
Theatre/Performing Arts:
- Choir Membber- All Four Years
- Suessical- Sour Kangaroo
- Greece is the Word- Demeter
- Winter Workshop- Featured Skit Performer
- Pets in Quarantine- Nefertiti
Retreat Leader: 09/2023, 06/2024
Open House Representative:
- Tour Guide
- Volleyball Spokesperson
- Choir Member/Performer
Outside Activities
Teen Council at the Worcester Art Museum, 01/01/20, 12/31/21
Timeline
Criminology
Framingham State University
06.2026 - 06.2026
Recreational Activities Assistant
Jewish Healthcare Center
05.2025 - Current
Forensic Criminology
Anna Maria College
08.2024 - 05.2026
Camp Counselor
YMCA
06.2024 - 08.2024
Waitress and barista
Brechet Provisions and Eatery
06.2023 - 11.2023
High School Diploma -
Saint Paul Diocesan Jr./Sr. High School