Jiaya Williams
Stockbridge
Summary
Detail-oriented healthcare professional recognized for maintaining high standards in medical records and specimen preparation. Expertise in compassionate communication enhances patient experiences and supports optimal workflow efficiency in clinical settings.
Overview
3
3
years of professional experience
Work History
Plasma Center Technician/ Phlebotomist
Biolife Plasma Services
Morrow, GA
04.2025 - Current
- Collected blood samples following strict safety protocols and hygiene standards.
- Maintained cleanliness and organization of the phlebotomy area to enhance workflow efficiency.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in donor screening processes to ensure eligibility and safety of donations.
- Documented all procedures accurately in compliance with regulatory standards and policies.
- Managed patient scheduling and coordinated appointments efficiently.
- Maintained accurate patient records and ensured compliance with HIPAA and confidentiality standards
Barista
Starbucks, Barista
Cordele, GA
11.2022 - 04.2024
- Crafted high-quality beverages while adhering to standardized recipes and procedures.
- Provided exceptional customer service, enhancing guest experience through personalized interactions.
- Operated espresso machines and equipment efficiently to maintain optimal workflow during peak hours.
- Trained new baristas on beverage preparation techniques and company standards for consistency.
Education
High School Diploma -
Crisp County Highschool
Cordele, GASkills
- Customer service
- Telephone reception
- Appointment scheduling
- HIPAA compliance
- Patient chart maintenance
- Medical records maintenance
- Detail-oriented approach
- Healthcare industry
- Lab test documentation
- Medical terminology
- Data Entry
- Electronic Medical Records
Timeline
Plasma Center Technician/ Phlebotomist
Biolife Plasma Services
04.2025 - Current
Barista
Starbucks, Barista
11.2022 - 04.2024
High School Diploma -
Crisp County Highschool