Jiayi Zhang
San Diego,CA
Summary
Dedicated and empathetic professional with a strong foundation in psychology, with a background as a mental health worker and behavior technician, I have honed my interpersonal and counseling skills, fostering a deep understanding of diverse client needs. Eager to contribute my practical experience and academic knowledge to a dynamic learning environment, I am committed to pursuing excellence in the field of marriage and family therapy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Worker
Generations Healthcare
12.2023 - Current
- Delivered group therapy to clients working through issues such as mental illness and substance abuse.
- Developed and implemented activities to help clients develop social and independent living skills.
- Facilitated support groups for clients to discuss issues related to mental health.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Behavior Technician
Behavior Frontiers, LLC.
09.2023 - Current
- Teach individuals with autism to talk, play, make friends, and function independently, while helping reduce any inappropriate behaviors.
- Collaborate with BCBAs, the client’s family, and other technicians at clinical team meetings to report client progress and get specific feedback from the supervisor.
- Proficient in implementing Applied Behavior Analysis strategies and techniques to address the specific needs of individuals with autism spectrum disorder.
- Competent in designing and implementing individualized ABA programs tailored to the unique strengths and challenges of each client.
- Knowledgeable about effective reinforcement strategies to encourage positive behaviors and reduce challenging behaviors in individuals with autism.
- Able to collaborate with interdisciplinary teams, including speech therapists, occupational therapists, and educators, to ensure a holistic and integrated approach to treatment.
UCSD Peer Mentor
UCSD
09.2023 - Current
- Provided holistic support to assist with academic, emotional and social challenges.
- Met mentee formally, informally, in-person and virtually to offer support.
- Shared resources, opportunities, and activities to support mentee's learning and development.
- Facilitated peer-to-peer conversations to support open communication among mentees.
- Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
- Encouraged mentees to develop strong decision-making and problem-solving skills.
Neurology Department Volunteer
Scripps Memorial Hospital
09.2023 - Current
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.Welcoming guests
- Patient mental health
- Neurology surgery department
- Transfer blood tests
- Comforting patients
- Creating crafts for patients and even escorting their furry friends through the canine therapy program.
- Medical terminology.
- Empathy and compassion.
- Answering phone calls.
Customer Service
Tea Station
06.2019 - 12.2019
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Enables customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Arranged and replenished service desk displays and merchandise racks to maintain the appearance of the store.
- Met customer service goals and exceeded customer expectations.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
Volunteer
Los Angeles Animal Services
12.2018 - 06.2019
- Interact compassionately and professionally with human clients
- Feed, exercise and sometimes bathe pets
- Restrain and comfort animals while undergoing examination or treatment
- Posts adoption ads
- Made posters and collected news to support animal rights
Education
Bachelor of Arts - Psychology/Cognitive Science
University of California, San Diego
La Jolla, CA03.2024
Associate of Arts -
Pasadena City College
Pasadena, CA06.2021
High School Diploma -
Alhambra High School
Alhambra, CA06.2019
Skills
- Group therapy
- CBT/DBT
- CPR
- Customer service
- Social work
- Autism
- Mental illness
- Compassion
- Behavioral issue
- Medication Administration
- File and records management
- Planning and Coordination
- Data Entry
- Self-Motivated
- Patient documentation
- Teamwork and Collaboration
- Client relations strength
Certification
- BLS, American Heart Association
- CPR/AED
- Mentor Collective training certificate
Language
Bilingual
Chinese (Mandarin)
English
Timeline
Mental Health Worker
Generations Healthcare
12.2023 - Current
Behavior Technician
Behavior Frontiers, LLC.
09.2023 - Current
UCSD Peer Mentor
UCSD
09.2023 - Current
Neurology Department Volunteer
Scripps Memorial Hospital
09.2023 - Current
Customer Service
Tea Station
06.2019 - 12.2019
Volunteer
Los Angeles Animal Services
12.2018 - 06.2019
Bachelor of Arts - Psychology/Cognitive Science
University of California, San Diego
Associate of Arts -
Pasadena City College
High School Diploma -
Alhambra High School
- BLS, American Heart Association
- CPR/AED
- Mentor Collective training certificate
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