Braile S Feola
Oakland,CA
Summary
Dynamic Mental Health Worker at National Phoenix, adept in crisis intervention and relationship management. Proven ability to foster client connections and deliver compassionate care while administering medications. Recognized for enhancing operational efficiency through effective communication and teamwork, ensuring clients receive tailored support in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Mental Health Worker
National Phoenix
San Leandro, CA
03.2021 - Current
- Expertly monitor and empathetically respond to packages during peak periods, clients' nuanced behaviors, fostering profound deliveries.
- Administer medications and offer heartfelt assistance, ensuring clients' needs are met with adaptability to accommodate genuine compassion.
- Forge enduring client relationships through meaningful communication strategies.
- Seamlessly execute essential household tasks, cooking, driving, and maintaining supplies.
- Collaborate seamlessly with cross-functional teams to optimize operational fluidity.
- Exhibiting dynamic diverse work schedules, preserving operational excellence.
- Upholding an unwavering commitment to both operational excellence and superlative customer service.
Education
High School Diploma -
Skyline High School
Oakland, CASkills
- Crisis Intervention
- Group Therapy
- Team Building
- Case Management
- Mental Health
- Counseling
- Relationship Management
- Intake Experience
- Customer Service
- Adaptability
- Conflict management
- Medication administration
- Behavioral assessment
- Crisis intervention
- Client documentation
- Data entry
- Communication skills
- Time management
- Relationship building
- Stress management
- Building rapport
- Confidentiality
- Case documentation
Additional Information
- Vigilant pursuit of continuous learning and cultivation of an unswerving positive mindset.
- A decade-plus commitment to altruism, a living testament to compassion and philanthropy.
Timeline
Mental Health Worker
National Phoenix
03.2021 - Current
High School Diploma -
Skyline High School
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