Jibin Daniel Mathew
Carrollton,TX
Summary
Detail-oriented operational analyst with strong analytical skills and extensive knowledge in supply chain, warehousing, distribution, and management.
Overview
11
11
years of professional experience
Work History
Ramp Lead
United Airlines
Dallas, TX
01.2024 - Current
- Worked to build collaborative solutions with the team through communication as there are changes in operation
- Planned for handling special situations might happen during assignments
- Mentor Rse’s on improving and following standard operation procedures
- Ensure the operation is running safely and in a timely manner
Ramp Service
United Airlines
Dallas, TX
06.2019 - Current
- Coordinated activities for the ground crew ensuring that tasks were completed on time and safely
- Gained firsthand knowledge of airport operational experience
- Work effectively in high-pressure and time sensitive environments
- Qualified in all the areas helped utilized me in all aspects of the operation
- Different software to plan, load and account for all the bags and cargo before departure
- Conducted safety Contacted the appropriate supervisor regarding equipment malfunctions to avoid delays
- Closely adhered to Dangerous Goods requirements and regulations to avoid violations
- Managed checks for aircraft damages upon arrival and departures
- Conducted safety audits to check for issues, worked closely with station safety action team to identify and solve hazards
Ascend – Frontline to Supervisor Development Program
United Airlines
Dallas, TX
11.2022 - 04.2023
- Conducted daily briefings from direct reports, clearly communicated safety and performance goals to the team
- Analyzed trends in staffing, prepared and summarized daily operational reports for station leaders
- Supporting operational excellence through implementing systems and gathering data from frontline employees
- Closely monitor several systems for below the wing operations including Asset accountability, uniform compliance, security compliance, resource management, and asset storage solutions
- Built relationships with ramp and customer service union employees
- De-escalated major customer issues at the gate
- Monitored serval software application to solve and prevent operational delays
- Investigated and reported incidents within the operation
Assistant Operations Manager/ IT Support
Albertsons Companies, Inc.
Dallas, TX
12.2013 - 01.2020
- Recovered over $20,000 by doing weekly audits for the safe and cash counter
- Oversaw staffing and labor planning for multiple departments
- Developed direct reports for floor team to execute efficiently in safety, quality and target performance
- Improved/supported the operations through analytical and tactical problem solving
- Developed several systems and documents to various supervisors in different department to support operational needs
- Operated in teams for installation, configuration, and updating software for store systems while meeting all milestones for successful store opening
Education
Bachelor of Science - Airway Management And Aviation Logistics
University of North Texas
Denton, TXSkills
- Aviation Logistics
- Customer Service
- Problem-solving
- Supply Chain Management
- De-escalation skill
- Microsoft office
- Hazardous Materials Handling
- Incident Reporting
- Load Planning
- Safety Procedures
- Team Leadership
- FAA Regulations
Timeline
Ramp Lead
United Airlines
01.2024 - Current
Ascend – Frontline to Supervisor Development Program
United Airlines
11.2022 - 04.2023
Ramp Service
United Airlines
06.2019 - Current
Assistant Operations Manager/ IT Support
Albertsons Companies, Inc.
12.2013 - 01.2020
Bachelor of Science - Airway Management And Aviation Logistics
University of North Texas