Sancia Rodrigues

Bloomington,MN

Summary

Detail-oriented Logistics and Customer Service Professional experienced in retail, warehouse operations, and aviation logistics. Achieved streamlined supply chain processes and improved workflow through effective inventory management, data accuracy, and regulatory compliance. Focused on delivering high-quality customer service and fostering cross-functional teamwork in fast-paced environments.

Skilled supply attendant with experience in inventory management and order processing. Strengths include organization, efficient work ethic, and strong problem-solving skills. Demonstrated ability to streamline supply chain processes for improved workflow in previous roles. Familiarity with various inventory software platforms enhances ability to adapt quickly in diverse environments.

Overview

years of professional experience

Work History

Lead / Supply Attendant DG

Delta Air Lines

St Paul, MN

01.2023 - 07.2026

Lead daily warehouse and logistics operations supporting aircraft maintenance
Collaborated with maintenance and leadership to deliver critical aircraft components on time, supporting uninterrupted maintenance activities.
Managed inventory accuracy while receiving and distributing aircraft parts, maintaining data integrity for streamlined operations.
Tracked materials using SAP, iCargo, and PartTrac to maintain real-time inventory accuracy
Facilitated team workflow by organizing tasks, training Supply Attendants, and ensuring compliance with safety and company procedures to enhance operational efficiency.
Operate material handling equipment safely while promoting accountability, teamwork, and continuous improvement.
Partnered across departments to resolve discrepancies and maintain operational fluidity

Guest Services

Target

Medina, MN

09.2020 - 01.2023

Provided exceptional customer service, enhancing guest satisfaction through efficient service.
Addressed guest concerns professionally, facilitating resolution and promoting positive experiences.
Trained new team members while collaborating across departments to ensure seamless service delivery.

Sales Associate

Duty Free

St Paul, MN

05.2019 - 03.2020

Delivered personalized customer service and tailored product recommendations to enhance customer satisfaction.
Assisted customers with product selection and inquiries in busy retail environment.
Maintained appealing merchandise presentation while facilitating seamless sales transactions.
Maintained product displays and ensured shelves were fully stocked and organized.
Processed transactions efficiently using point-of-sale systems and cash handling procedures.

Education

Bachelor of Science - Accounting, Business Administration

North Hennepin Community College

Brooklyn Park, MN

Skills

SAP expertise
iCargo
PartTrac
Teamworkon
Aviation Logistics
Inventory management
Warehouse operations
Problem solving
Data documentation
Shipping coordination
Shipping and receiving
Loading and unloading
Parts ordering
ERP systems proficiency
Logistics operations
Package shipmentent
Warehouse Maintenance
Hazmat and international shipping
Customer relations
Client support
Effective communication
Warehouse operations
Employee training
Workflow organization
Material handling

Time management
Task Prioritization
Adaptability
Microsoft office
Prepare documents
Packing and labeling
Materials sorting
Package preparation
Time management
Safety compliance
Teamwork
Package shipment
Order verification
Customer relations
Hazmat and international shipping
Package preparation
Warehouse Maintenance
Package labeling
Order fulfillment
Professionalism
Attention to detail
Problem-solving abilities
Multitasking capacity
Organization and prioritization

Languages

English, Fluent
Hindi, Conversational
Konkani, Conversational

Timeline