Jibon Mala
Hollis,NY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Creative Events
04.2023 - 01.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Chef Assistant
Madhuban Sweets & Restaurent
06.2023 - 10.2023
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
- Streamlined kitchen operations by implementing efficient food preparation techniques and proper equipment usage.
Education
High School Diploma -
Yakubia Girls High School And College
Sherpur Rd, Bogura 5800, Bangladesh03.1995
Skills
- Task Delegation
- Recruiting and interviewing
- Cost Reduction
- Employee Scheduling
- Employee Performance Evaluations
- Operations Management
- Product branding
- Business Administration
- Staff Management
- Budgeting and finance
- Staff Training and Development
Languages
Bengali
Native or Bilingual
English
Full Professional
Hindi
Full Professional
Timeline
Chef Assistant
Madhuban Sweets & Restaurent
06.2023 - 10.2023
Assistant Manager
Creative Events
04.2023 - 01.2024
High School Diploma -
Yakubia Girls High School And College
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