Jibreel Harris
Pensacola
Summary
Results-driven executive sales representative with extensive experience in consultative sales and cold calling. Demonstrated success in building lasting client relationships and developing effective sales strategies. Strong time management and communication skills contribute to team success and organizational goals.
Overview
4
4
years of professional experience
Work History
Server, Host, To-Gos, Service Assistant
Texas Roadhouse
11.2021 - Current
- Ranked consistently among top servers in sales metrics, recognized by management for exceptional selling skills.
- Established rapport with guests to identify preferences and provide tailored recommendations, boosting average check size by 15%.
- Managed multiple tables in high-volume environment while ensuring each guest felt valued, fostering repeat business.
- Delivered exceptional customer service during peak hours in a busy dining environment.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Sales Executive, Client Success Representative
Titanium Wireless
Gulf Breeze
01.2025 - 03.2026
- Handled customer inquiries across phone, email, and chat support channels, ensuring timely and effective responses.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Engaged customers using effective interpersonal skills to identify needs promptly.
- Delivered tailored sales presentations that aligned with client preferences.
- Trained junior sales staff on best practices for customer engagement.
- Maintained accurate records of customer interactions using CRM software.
- Participated in team meetings to strategize and monitor progress towards goals.
- Recognized by management for delivering exceptional customer service.
Education
High School Diploma -
Milton High School
Milton, FL05-2022
Skills
- Client engagement and CRM software
- Customer service and satisfaction
- Product knowledge and industry awareness
- Effective communication and interpersonal skills
- Active listening and relationship management
- Time management and goal setting
- Employee training and development
- Direct sales and consultative selling
- Negotiation tactics and decision-making
- Lead generation and cold calling
- Sales cycle management and upselling techniques
- Market research and competitive analysis
- Sales pitch development and evaluation of leads
Awards
Employee of the Month, Texas Roadhouse, 03/01/22, Honored as Employee of the Month at Texas Roadhouse for exceptional performance in customer service, sales excellence, and consistently upholding company values in a high-volume, fast-paced environment.
Achievements And Metrics
- Consistency In Performance, Ability to take access and take control of various situations in numerous environments and work to solve problems.
- Consistent praise from co-workers/managers/guests on performance, sales, and attitude.
- Fastest “Double Promotion” in building since inception.
Timeline
Sales Executive, Client Success Representative
Titanium Wireless
01.2025 - 03.2026
Server, Host, To-Gos, Service Assistant
Texas Roadhouse
11.2021 - Current
High School Diploma -
Milton High School