Jichem El Baroki Heidar
Suwanee,GA
Summary
Accomplished Field Sales Representative offering 12 years of comprehensive experience attracting new clients and sourcing opportunities by developing successful sales strategies. Polished in promoting and marketing products and maintaining and building brand presence. Proficient in CRM and Salesforce coupled with excellent knowledge of various sales and negotiation techniques.
Overview
13
13
years of professional experience
Work History
Field Sales Representative
HB Global Group LLC
06.2019 - Current
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Represented company brand during customer and prospect interactions.
- Provided outstanding sales service to a diverse customer base, utilizing expert proficiency in English, Spanish, and Arabic dialects.
- Consistently exceeded monthly sales targets, resulting in a high increase in revenue.
- Built and nurtured strong client relationships through culturally sensitive communication and personalized service.
- Conducted impactful product demonstrations, negotiated contracts, and successfully closed sales deals.
- Collaborated with cross-functional teams to ensure seamless execution of sales strategies.
- Leveraged CRM systems to track leads, manage customer information, and generate comprehensive sales reports.
- Delivered post-sales support, promptly addressing customer inquiries and resolving issues.
Special Events Team Member
Mendoza Group
05.2018 - 08.2019
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Floor Salesman
Jerusalem Furniture
12.2016 - 03.2018
- Received and unpacked floor merchandise.
- Communication with customers professionally and proactively to provide product information and advice.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Business Owner
MultiRepuestos HB C.A.
06.2014 - 05.2016
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Sales Manager
Créditos San Jacinto C.A.
03.2010 - 07.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
High School Diploma -
Colegio Angel De La Guarda
Acarigua - Venezuela07.2006
Skills
- 12 years of successful sales experience, consistently surpassing targets and achieving sales goals
- Customer Service Standards
- Expertise in English (expert speaking and writing), Spanish (maternal language), and Arabic (maternal language) dialects across various countries
- Proven ability to build strong customer relationships by effectively communicating and understanding diverse cultural nuances
- Business Development
- Exceptional negotiation and persuasive skills, with a track record of closing deals and driving revenue growth
- Strong problem-solving aptitude, identifying customer needs and delivering tailored solutions
- Proficient in sales software and CRM systems, streamlining sales processes and enhancing productivity
Languages
Spanish
Native or Bilingual
Arabic
Native or Bilingual
English
Full Professional
Timeline
Field Sales Representative
HB Global Group LLC
06.2019 - Current
Special Events Team Member
Mendoza Group
05.2018 - 08.2019
Floor Salesman
Jerusalem Furniture
12.2016 - 03.2018
Business Owner
MultiRepuestos HB C.A.
06.2014 - 05.2016
Sales Manager
Créditos San Jacinto C.A.
03.2010 - 07.2014
High School Diploma -
Colegio Angel De La Guarda
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