Jidapha Peeler
Kent,WA
Summary
Dedicated barista and assistant manager skilled in enhancing customer experiences through effective service and team leadership. Proven ability to manage operations and train staff, driving loyalty and satisfaction. Detail oriented leader with experience in managing daily operations and training teams. Known for effective problem-solving and multitasking abilities, contributing to improved customer experiences and streamlined processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
HMSHost
SeaTac, WA
03.2025 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Provided excellent customer service, enhancing guest satisfaction and loyalty.
- Operated espresso machines and brewing equipment, ensuring optimal performance and safety.
- Handled cash transactions accurately, maintaining accountability for daily sales records.
Assistant Manager
Domino's Pizza
Port Orchard, WA
10.2023 - 03.2025
- Supervised daily operations ensuring adherence to quality standards and service efficiency.
- Trained and mentored team members on customer service protocols and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Assisted in financial reporting, including sales tracking and expense management for profitability analysis.
- Resolved customer complaints effectively, enhancing satisfaction and loyalty through proactive solutions.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma -
Marysville Getchell High School
Marysville, WA06.2023
Skills
- Time management
- Friendly and outgoing
- Decision-making
- Attention to detail
- Team player
- Problem-solving
- Money handling
- Cleanliness
- Team leadership
- Staff training and development
- Multitasking and organization
- Adaptability and flexibility
Accomplishments
- Promoted to assistant manager after 4 months.
- Achieved 5 star by completing the OPS inspection with accuracy and efficiency at Domino's Pizza.
Certification
- Became an Assistant Manager after 4 months of working.(Domino's Pizza)
- Accomplished 5 star OPS inspection at Domino's Pizza.
- Barista certification Training within 3 weeks.
- Accomplished the ability to help managers in decision making and answering questions. (Barista)
Languages
Thai
Native or Bilingual
English
Native or Bilingual
Laos
Limited Working
Timeline
Barista
HMSHost
03.2025 - Current
Assistant Manager
Domino's Pizza
10.2023 - 03.2025
High School Diploma -
Marysville Getchell High School