Jide Awosheye
Forney,TX
Summary
Enthusiastic, adaptable professional with an advanced record of leading Agile processes to drive critical business solutions and high-quality products. Results-driven problem-solver who leverages cutting edge tools to minimize distractions and keep team members focused throughout software development projects. Regarded as a trusted servant-leader and mentor for transforming issues into opportunities for continuous improvement. A personable mediator capable of resolving conflict and improving collaboration between diverse groups and an expert at facilitating Sprints to secure attainment of shared milestones.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Scrum Master/Business Architect
Coforge BPM
11.2020 - Current
- Led system integrations ensuring End to End and Point to Point testing using postman collection
- Facilitated team events, and coached team members on best agile practices such as Unit testing, Code, Review, Pair programming, swarming, Mob programming
- Improved team metrics such as lead time, cycle time, predictability, and QA Metrics
- Functioned as steadfast barrier between team and obstacles impeding them from achieving Sprint goals
- Escalated and followed-up with management on issues that could have negative impact on project delivery
- Led SME’s and Stakeholders through solution design sessions tasking them to come up with more robust solutions for intended product
- Actively supported the team in requirement clarifications through effective communication with the client
- Supported Product owner in backlog prioritization to decipher most valuable items using the MoSCoW method.
Epic Go Live Inpatient/ClinDoc Go-Live Consultant
Core Well Health Hospital
07.2024 - 08.2024
- Conducted thorough gap analyses between legacy systems and proposed solutions prior to go-live events, ultimately minimizing disruptions during transitions.
- Identified areas for improvement within existing EHR systems, leading to enhanced functionality and streamlined workflows post-implementation of ClinDoc modules.
- Served as a subject matter expert on ClinDoc functionality for both internal and external stakeholders, fostering strong relationships and ensuring clear communications throughout project lifecycles.
- Established robust feedback loops with end-users post-implementation, using insights gained to drive continuous improvement efforts for future ClinDoc deployments.
- Trained End users and Super users on assigned applications.
- Facilitated classroom training for super users, physicians and nurses.
- Solved familiar and unfamiliar issues and entered accurate and timely data into ServiceNow.
- Implemented instructional programs and educational strategy based on hospital workflows.
- Assisted Instruction Designer to redesign tip sheets and hand them out.
- Created timely and accurate documentation of steps taken and outcomes for future reference.
Epic Go Live Consultant - Ambulatory/Cadence/Outpatient Therapist
Memorial Hermann Hospital
05.2024 - 06.2024
- Maintained up-to-date knowledge on industry trends and advancements in order to provide relevant recommendations on best practices for each client''s unique needs.
- Designed and delivered engaging training sessions that empowered users to confidently navigate new systems.
- Minimized disruptions during go-live events through thorough planning, preparation, and coordination among team members.
- Elevated staff proficiency levels by tailoring training content to fit diverse learning styles and professional backgrounds.
- Supported Physicians and all clinical support staff with CPOE module.
- Provided detailed support to Physician with Orders, Smart Phrases, Smart Lists, and Macro Managers.
- Trained front desk staff on printing after visit summaries (AVS) documentation.
- Worked with the Credentialed trainers and Epic command center agents.
- Assisted with documenting Admit, Transfer and Discharge of patients.
- Supported physicians and nurses with documentation and charting.
- Assisted with nursing assessments and documentation.
Epic Go-Live Consultant - Ambulatory/Beacon/Epic Go Live Consultant - Ambulatory/Cadence/Outpatient Therapist
St. Barnabas Hospital
10.2023 - 11.2023
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement and provided ambulatory support for end user.
- Provided support to both front desk and assistant end users on the use of Order entry.
- Provided support to clinicians on documenting and placing medications and also to make orders directly on HER
Epic Go-Live Consultant- Ambulatory/Beacon/Epic Go-Live Consultant - Ambulatory/Beacon/Outpatient Therapist
Cleveland Hospital Medical Center
09.2023 - 10.2023
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement and was then able to provide elbow to elbow support to physicians, nurses and MA's.
- Provided support to schedulers for admitting and discharge registration.
- Provided support both front desk and assistant end users on order entry.
- Provided support to clinicians to document and place medication orders directly in the HER.
- Provided support to the Ambulatory end users.
Epic Go-Live Consultant - Cadence/CPOE Consultant
Evergreen Health
09.2022 - 10.2022
- Reduced downtime during transitions by effectively troubleshooting and resolving technical issues.
- Minimized disruptions during go-live events through thorough planning, preparation, and coordination among team members.
- Enhanced system adoption with customized training materials tailored to individual client needs.
- Provided clear communication between stakeholders, ensuring seamless integration of Epic solutions into existing workflows.
- Supported physicians and all clinical support teams with the CPOE module.
- Supported Providers with navigating through the Chart Review, Result Review, In Basket and Charge.
- Assisted with Nursing assessments and documentation.
- Provided detailed support ot physician with Orders, Smart Phrases, Smart Lists, and Macro Managers capture.
- Assisted with Physician documentation and cosign Orders.
Epic ASAP Trainer/Support Resource
Atrium Health
08.2022 - 08.2022
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Deployed instruction methods based on type of learning, learner needs and preferences, and available resources.
- Trained front desk staff on printing after visit summaries (AVS) documentation.
- Provided support to all elements of training development and implementation for the ASAP module.
- Supported nurses on acknowledging orders and documenting tasks.
- Trained end users and super users on their assigned applications.
- Supported instruction designer to redesign tip sheets and handout.
- Implemented instructional programs and educational strategy based on hospital workflows.
- Facilitated classroom training to super users, physicians and nurses.
- Trained Nurses and MA's on creation of encounters on the fly.
- Supported providers and Nurses on associating diagnosis, reviewing and updating patient problems.
Epic ATE Support (ASAP, CPOE)
Northern Light
07.2022 - 07.2022
- Epic ASAP and Inpatient Support, supporting users with Track Board, Orders, and Modifying Orders.
- Supported Physicians and Nurses with documentation and charting.
- Supported Credentialed trainers and Epic command center agents.
- Documented and made available critical reports to the command center.
- Supported users with Chart Review, Result Review, In Basket, Cosign Orders and Flow Sheets.
- Supported with documenting Admit, Transfer and Discharge processes.
- Provided ready support with documentation for fast-paced patients needing to meet critical needs and time limits to complete specific tasks.
- Provided detailed support to Physicians with Orders, Smart Phrases, Smart Lists and Macro Managers Charge.
Epic Go-Live Support Specialist
University of Texas at Tyler
05.2022 - 06.2022
- Supported Admission, Transfer and Discharge processes.
- Supported Nurses with blood administration, scanning of bar codes, transferring of patients and discharge narratives.
- Supported acknowledging of Orders, Releasing Orders, Utilizing Doc Flow Sheets and Medication Administration Records.
- Supported Clinicians with creation of their own lists and adding their patients.
EPIC Go-Live Clinical Analyst
Cleveland Clinic
02.2022 - 03.2022
- Lead the team coordinating night shift support on all inpatient floors.
- Supported Nurses with acknowledging orders, and documentation of tasks on the flow sheet.
- Supported Providers with viewing Nurse notes, viewing schedules, creating macros, updating and signing progress notes using the EPIC system.
- Trained Physicians on admission, transfer and discharge processes and also associating and reviewing diagnosis.
- Trained unit clerk and front desk staff on printing after visit summaries (AVS) documentation.
EPIC/Alfaris Infusion Pump Implementation
Houston Methodist
09.2021 - 12.2021
- Providing and maintaining expert level support to end users of the Epic Software.
- Responsible for explaining basic concepts and processes in a clear, concise, and in an easy to understand way to end users with a variety of backgrounds and techinical aptitudes.
- Responsible for troubleshooting, resolving and escalating incidents in an efficient and effective manner.
- Supported resolution of familiar and unfamiliar issues and entering them in a timely and accurate manner into ServiceNow.
- Created timely and accurate documentation of steps taken and outcomes.
- Worked independently and on a team as needed, while meeting key performance indicators.
Orders/ClinDoc Support Specialist
Mayo Clinic
07.2021 - 08.2021
- Supported Clinicians and Physicians with the CPOE module.
- Provided end-user support for managing In-Basket and setting up of end-user In Basket pools.
- Supported Physician documentation and cosigning of orders.
- Documented complex issues encountered by end-users during Epic Go-Live as required; submitted and followed up with workflow issue ticket submitted for resolution.
- Provided detailed support ot Physicians with Orders, Smart Phrases, Smart Lists and Macro Managers.
- Supported Providers with navigating through Chart Review, Result Review, In Basket and Charge Capture.
- Developed appropriate level of proficiency measures for support.
Epic MyChart Specialist
Thomas Jefferson University and Hospitals
03.2021 - 04.2021
- Followed all company policies and procedures to deliver quality work.
- Responsible for explaining basic concepts and processes in a clear, concise, easy-to-understand way to end users with a variety of backgrounds and technical aptitudes.
- Supported end- users with scheduling or cancelling appointments for COVID-19 tests.
- Troubleshooting, resolving, or escalating incidents in an efficient and effective manner.
- Supported end-user trainings for Providers navigating telemedicine practices.
- Supported strategies for supporting MyChart application by providing and maintaining expert-level knowledge of Epic software.
- Escalation of issues that are out of scope.
Scrum Master — Accounts Receivables Management Application
Milliman Inc.
11.2018 - 10.2020
- Worked as servant leader for Scrum team, shielding them from interferences and removing impediments
- Planned and delivered IT components of business projects within time, budget, and resource constraints eventually saving the organization more than initially projected
- Aligned Product Owner and team activities, establishing mutual understanding and shared accountability
- Improved team dynamics to build sense of trust and rapport, creating comfortable and effective workplace
- Maintained a transparent impediments log for the whole team, to inform on tracking and resolution
- Created Team metrics dashboard to measure progress and continuous improvement
- Worked with Project Manager to define scope, milestones and budgetary needs.
Scrum Master — HR Project (Staff Comp)
Verizon Wireless
01.2014 - 09.2018
- Led the migration effort with Trickle Data Approach, and therefore performed Data verification, clean-up and validation during each exercise
- Led team to develop API endpoints and testing connections to those
- Provided regular status reports to relevant business stakeholders during governance calls
- Collaborated with PO on backlog refinement and prioritization
- Helped team to raise our consciousness of technical debt during development and thus kept them minimal
- Improved hybrid team dynamics to build better collaboration, trust, and rapport
- Maintained a transparent impediments log for the whole team, to inform on tracking and resolution
- Led the close monitoring of the new system after old system decommissioning.
Associate Project Manager — Inventory Management Application
Axios Technologies
09.2011 - 12.2013
- Reduced waste through design of product feature using “First to Expire, First Out” inventory ordering
- Streamlined inventory management process
- Saved client development costs by $400,000 and strengthened trust with client by introducing task delegation for their technical teams to make changes, which minimized need for future assistance from Axios team
- Proactively identified risks and worked seamlessly with Product Owner and client on mitigation strategies.
Education
University of Ilorin
Skills
- Agile
- Scrum
- SAFe
- Kanban
- TDD
- BDD
- Sprint Planning & Scheduling
- Team Leadership & Development
- Cross-Functional Team Collaboration
- People Management
- Risk Identification/Mitigation
- Policy & Procedures/Regulatory Compliance
- Customer Relationship Management
- Workflow/Productivity Optimization
- Continuous Improvement
- Public Speaking & Presenting
Certification
- Professional Scrum Master Certification — Scrum.org
- SAFe Scrum Master – Scaled Agile
- SAFe PO/PM – In View
Accomplishments
- Served on multiple teams, as Scrum Master helping them arrive at best Agile approaches to meet client requirements.
- Resolved conflicts among teams to ensure continuous collaboration within the team.
- Drove transition process to Agile methodology from Waterfall both at management level and within the team structure at Axios, therefore reducing waste and Time to market by 45%.
- Achieved team improvement on all my teams through retrospectives and self-organization coaching.
- Constantly engaged PO and other Scrum Masters on consistent value drive and team health.
- Suggested applicable workshops and coaching sessions for all team members when needed.
- Improved Time to Market and ROI during my engagement at Milliman, saving the organization 20% more than initially projected.
- Experience in Tech Solutioning, Non-for Profit, Inventory Management, Food Services, Finance, Telecommunications and Healthcare domains.
Technologyproficiencies
- JIRA/Confluence
- Agile Studio
- PEGA 8.6
- PEGA 8.8
- Microsoft Office (Word, Excel, Outlook, Visio, Project, PowerPoint, SharePoint)
- Postman Collection
- MIRO
Timeline
Epic Go Live Inpatient/ClinDoc Go-Live Consultant
Core Well Health Hospital
07.2024 - 08.2024
Epic Go Live Consultant - Ambulatory/Cadence/Outpatient Therapist
Memorial Hermann Hospital
05.2024 - 06.2024
Epic Go-Live Consultant - Ambulatory/Beacon/Epic Go Live Consultant - Ambulatory/Cadence/Outpatient Therapist
St. Barnabas Hospital
10.2023 - 11.2023
Epic Go-Live Consultant- Ambulatory/Beacon/Epic Go-Live Consultant - Ambulatory/Beacon/Outpatient Therapist
Cleveland Hospital Medical Center
09.2023 - 10.2023
Epic Go-Live Consultant - Cadence/CPOE Consultant
Evergreen Health
09.2022 - 10.2022
Epic ASAP Trainer/Support Resource
Atrium Health
08.2022 - 08.2022
Epic ATE Support (ASAP, CPOE)
Northern Light
07.2022 - 07.2022
Epic Go-Live Support Specialist
University of Texas at Tyler
05.2022 - 06.2022
EPIC Go-Live Clinical Analyst
Cleveland Clinic
02.2022 - 03.2022
EPIC/Alfaris Infusion Pump Implementation
Houston Methodist
09.2021 - 12.2021
Orders/ClinDoc Support Specialist
Mayo Clinic
07.2021 - 08.2021
Epic MyChart Specialist
Thomas Jefferson University and Hospitals
03.2021 - 04.2021
Scrum Master/Business Architect
Coforge BPM
11.2020 - Current
Scrum Master — Accounts Receivables Management Application
Milliman Inc.
11.2018 - 10.2020
Scrum Master — HR Project (Staff Comp)
Verizon Wireless
01.2014 - 09.2018
Associate Project Manager — Inventory Management Application
Axios Technologies
09.2011 - 12.2013
University of Ilorin