Jiesel Small Douglas
Charlotte,NC
Summary
Responsive Licensed Realtor with 3+ years of residential sales experience. Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well individually.
Overview
20
20
years of professional experience
Work History
Manager of Operations
Caring Hands Home Care Services Inc
Charlotte, North Carolina
01.2006 - 01.2015
- Investigated and resolved departmental non-conformances.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Provided exceptional customer service to customers, increasing customer loyalty.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Managed daily operations of Caring Hands Home Care organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Monitored over 30 employees day-to-day activities.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Licensed Realtor
Keller Williams Realty
Charlotte, NC
03.2018 - Current
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
Medical Assistant
Piedmont Oncology
Charlotte, North Carolina
01.2004 - 01.2006
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Verified appropriate lab couriers picked up collected lab specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained all prescribed laboratory testing.
Education
Real Estate
Superior School of Real Estate
Charlotte, NCHigh School Diploma -
International High School At Prospect Heights
Brooklyn, NY06.1988
Skills
- Leasing and Sales
- Sales Goals
- New Construction
- Due Diligence
- Social Media
- Customer Relationship Management (CRM)
- Prospecting Clients
- Selling Techniques
- Contract Negotiation
- Appointment Setting
- Contract Preparation
- Market Analysis
Timeline
Licensed Realtor
Keller Williams Realty
03.2018 - Current
Manager of Operations
Caring Hands Home Care Services Inc
01.2006 - 01.2015
Medical Assistant
Piedmont Oncology
01.2004 - 01.2006
Real Estate
Superior School of Real Estate
High School Diploma -
International High School At Prospect Heights
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