Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Makenzie Warfel

Boyd Wilson Property Management
Landisville,PA
Makenzie Warfel
1
Certification
6
years of professional experience

Detail-oriented Assistant Property Manager skilled in administrative support and database management. Known for strong communication skills and a customer-focused approach, driving successful leasing operations and fostering positive resident interactions.

Work History

Assistant Property Manager

2 Years 8 Months
Boyd Wilson Property Management | 01.2024 - Current
  • Progressed through multiple roles with increasing responsibility across The Foundry, Stadium Row, The Reserve at Willow Ridge, and The Pointe at Overlook, gaining experience in high-rise, neighborhood, townhome, and luxury communities.
  • Successfully completed two property lease-ups, including the 108-unit The Pointe at Overlook (August 2025 – August 2026), serving as the sole onsite team member and independently managing both full-time leasing and Assistant Property Manager responsibilities.
  • During The Pointe at Overlook lease-up, conducted 380+ property tours and managed 120+ rental applications, overseeing prospects through the leasing process from initial interaction through application and move-in while driving occupancy goals.
  • Managed daily onsite operations and efficiently coordinated maintenance, warranty, vendor, and building team issues, ensuring concerns were promptly communicated, tracked, and resolved.
  • Proactively managed construction delays, resident relocations, setbacks, and conflicts, maintaining clear communication and strong resident relationships while minimizing disruption throughout the process.

Nanny

4 Years 7 Months
Private Household | 06.2020 - 01.2025
  • Delivered dependable, personalized childcare, ensuring a safe, structured, and supportive environment for children's growth.
  • Coordinated daily routines, schedules, activities, and household responsibilities with strong organization and attention to detail to enhance family life.
  • Established trusted relationships with families through consistent communication and professionalism, fostering a positive caregiving experience.

Private Landlord Leasing Agent

1 Year 6 Months
Lancaster County Property Management Co. | 06.2023 - 12.2024
  • Conducted property showings, educating prospective tenants on property features and benefits to facilitate informed leasing decisions.
  • Communicated with prospective tenants throughout the leasing process and assisted with applicant qualification.
  • Conducted property showings while providing prospective tenants with comprehensive knowledge of available properties.
  • Maintained professional, welcoming environment during property tours and application processes, enhancing tenant engagement and satisfaction.

Resturaunt Professional

2 Years 7 Months
Blue Collar Restaurant | 06.2021 - 01.2024
  • Led daily front-of-house operations by organizing, preparing, and delegating responsibilities among hosts, servers, and banquet staff.
  • Coordinated staffing, floor assignments, and service needs to optimize restaurant operations and enhance guest experience.
  • Assisted in planning and executing banquets, private events, and large parties, managing staff responsibilities and ensuring event success.
  • Acted as communication liaison between management, staff, and guests, addressing operational needs and resolving guest concerns effectively.

Education

No Degree - Nutritional Science

Penn State University Park | State College, PA

Maintained a 3.5+ GPA and earned Dean’s List recognition every semester while completing a science- and mathematics-intensive course load.

High School Diploma

Hempfield Highschool | Landisville, PA | 05-2022

Graduated with a 4.3 cumulative GPA, earning Superior Honors all four years while completing Honors and AP classes.

Skills

Leasing sales
Tenant resolution
Housing regulations
Schedule coordination
Property management software
Maintenance management
Strong communication skills
Customer service-focused

Certification

  • CALP Certified (Certified Apartment Leasing Professional)
  • Active Pennsylvania Real Estate License Holder since November 2024

Timeline

Assistant Property Manager

Boyd Wilson Property Management
01.2024 - CurrentRead More

Private Landlord Leasing Agent

Lancaster County Property Management Co.
06.2023 - 12.2024Read More

Resturaunt Professional

Blue Collar Restaurant
06.2021 - 01.2024Read More

Nanny

Private Household
06.2020 - 01.2025Read More

Penn State University Park

No Degree from Nutritional Science
Read More

Hempfield Highschool

High School Diploma
Read More
Makenzie Warfel