Jifenson Milfort
Miami,FL
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
Work History
Uber/Lyft
Self Employed
Boynton Beach , Florida
06.2024 - Current
- Ensure safe passenger transport to destinations.
- Utilizing navigation app
- Providing excellent customer services
Front Desk Receptionist (Part Time)
Hotel Catalonia Santo Domingo
Santo Domingo , Santo Domingo
05.2022 - 10.2023
- Input guests data into reservation systems and updated to reflect room changes.
- Kept records of room availability and guest accounts, manually or using computers.
- Posted incidental charges to ledgers, manually or by using computers.
- Input and confirmed reservations for guests.
- Resolved guest complaints in a timely manner while following company policies and procedures.
- Contacted housekeeping or maintenance staff to report room or building issues.
- Assisted in training new front desk clerks on proper procedures and protocols.
- Verified guest credit to establish payment method for accommodations.
- Handled payment processing and provided guest with receipts and proper bills and change.
- Assisted guests with check-in and check-out procedures as needed.
- Greeted guests in a professional and friendly manner.
Sales Associate
Hipermercados Olé
San Isidro , Texas
02.2021 - 09.2023
- Greeted customers and provided exceptional customer service.
- Organized store by returning merchandise to proper areas and restocked displays.
- Collected payments and provided accurate change.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Used technology resources to assist customers in locating and selecting items.
- Answered customer inquiries regarding product features, pricing, and availability.
Education
Some College (No Degree) - Accounting
Université Quisqueya
HaitiSkills
- Professional Phone Communication
- Customer service
- Hospitality best practice
- Cash Management
- Problem-solving skills
- Communication
- Interpersonal
- Safe Vehicle Operation
Timeline
Uber/Lyft
Self Employed
06.2024 - Current
Front Desk Receptionist (Part Time)
Hotel Catalonia Santo Domingo
05.2022 - 10.2023
Sales Associate
Hipermercados Olé
02.2021 - 09.2023
Some College (No Degree) - Accounting
Université Quisqueya