Jigisha Hasan
Lusby,MD
Summary
Experienced professional skilled in handling complex data sets and optimizing operational processes. Track record of improving data reporting efficiency and aligning business objectives with operational strategies. Strong adaptability and interpersonal skills contribute to enhanced team collaboration. Capable of quickly mastering new skills and achieving results independently.
Overview
19
19
years of professional experience
Work History
MGR, Project Manger
CVS Healthcare
LUSBY, MD
01.2022 - Current
- Optimized processes through automation, enhancing operational efficiency across daily workflows.
- Managed daily workflows to ensure effective allocation of resources and productivity.
- Conducted root cause analysis to identify issues and led initiatives for resolution.
- Guided new hires by sharing insights and fostering a collaborative environment.
- Generated reports for senior management, summarizing key operational efficiency metrics.
Senior Consultant
Aetna Inc.
Blue Bell, PA
06.2017 - 01.2022
- Handled complex problems and issues by understanding the root cause to provide a in depth analysis
- Assisted with the continuous improvement of electronic enrollments database based on learnings from previous experiences and ideas.
- Act as business subject matter expert in a designing and providing requirements for new applications or enhancements.
- Analyzed massive and highly complex data sets, performing ad-hoc analysis and data manipulation.
- Evaluated quality of new client Medicare enrollment file that will be delivered
Project Coordinator
Aetna Inc.
Blue Bell, PA
02.2015 - 06.2017
- Wrote project documentation, facilitated meetings and managed team training, mentoring and coaching.
- Create executive reports to show Medicare timeliness reporting
Analyst
Aetna Inc.
Blue Bell, PA
05.2013 - 02.2015
- Completed monthly quality review on invoices to ensure quality consistency and conduct data audit.
- Create standard weekly and monthly reports to show financial gain and loss
- Assist with CMS audit to ensure compliance
- Document business processes and procedure
- Develop business own database
Billing Premium Consultant
Aetna Inc.
Blue Bell, PA
10.2006 - 05.2013
- Monitor, research and resolve outstanding premiums, overdue account and revenue adjustment
- Ensure all manual adjustment, refunds, and write offs are appropriately submitted
- Review and reconcile reports to meet the business goals
- Reached out customers to collect outstanding payments via one-time or negotiated installment methods.
Education
Interdisciplinary Studies - Information Technology
Villanova University
Villanova, PA01.2011
Skills
- Information technology
- Data analysis
- SQL
- HTML
- VBNET
- MS Excel
- Crystal Reports
- Root cause analysis
- Team collaboration
- Problem solving
- Coaching and mentoring
- QuickBase
- Relational databases
Timeline
MGR, Project Manger
CVS Healthcare
01.2022 - Current
Senior Consultant
Aetna Inc.
06.2017 - 01.2022
Project Coordinator
Aetna Inc.
02.2015 - 06.2017
Analyst
Aetna Inc.
05.2013 - 02.2015
Billing Premium Consultant
Aetna Inc.
10.2006 - 05.2013
Interdisciplinary Studies - Information Technology
Villanova University